McDonald's — Restaurant in Four Corners States

This is the worst McDonald's ever! I live close by and I'd rather drive a long way to another McDonald's because the service there is terrible. I really wish I could speak to the manager or the store owner. I would like to inform them of everything that is going on there and hope that it will make a difference. I have gone through the drive through and every time my kids happy meals are incomplete, it never fails that something is missing from there entire happy meal. I have gone back to have them fix it and it's just plain ridiculous, they argue with each other to see who is going to help you, no one wants to help you, they give you an attitude because they have to help you, they roll there eyes at you, and they're either on there phone or playing around with each other, oh and don't get me started about how they speak to you. They had a few employees that where pretty awesome there but they no longer work there and it's a shame, the store owner is going to eventually lose money with this horrible service. I hate it!!!!!!-They NEVER have ice cream!!!!!! Which is a disappointment being the fact that we live in tucson and its extremely hot here, they always say that the ice cream machine is broken, REALLY, because it's been broken for over a year now. I have called to speak to the manager and no one answers the phone or they hang up on you too. I decided that I will not return to that McDonald's ever again and if I'm asked I will definitely tell them about my familys horrible...

Idk if it was just a bad day to eat at this location and u think that it was busy but it was empty. It started with nobody at the counter and then finally after about 5min of me standing their a staff came out and asked me if I needed something and i told her yea I like to order and she then responded with an attitude well all the self order stations are free. I had alredy order and was just needing to pay and get my cups.. then our # was called I when to go get the food that was to be eating in and was all in one to go bag I asked if that was my order as i did not want to tuch someone elses food and she told me it must be.! At that point the maneger was at the front counter takeing another customer's order and he heard the staff being rued and he did nothing about it. At the table I noticed that only one item was correct so i went back up and she looked at me and whispered OMG what now.. I at this point asked for the manager, he came over and asked what the issue was and i told him what had happend he corrected the issue but it took another 20min to get my food and at this point it was noticed by other customer's that had to deal with that staff that she was just not happy working with ppl. I hope they take notice of that because you may not have to like everyone but at your job u need to stay professional.. hope that staff has a better day and that manager pays attention to when his staff is not...

This location has HORRIBLE service!!! First I was in the drive thru this morning and their Frappuccino machine was "broken" (sure it was), then we placed a large order and they asked us to pull over and wait. We did and as I did there were people behind me that were asked as well and they got their order WAY before we did. Mind you I was taking my kids to school and wanted to surprise them with going to McDonalds. Well that was a HORRIBLE mistake. As we are waiting and waiting I finally had enough. I called the place and asked what the hold up was and the girl said I will get it out to you soon. I had two small kids in the car and told them to wait while I got down. I got down and walked in myself, as I did the girl was in the process of coming out. I then asked if that was mine told her my order and she said yes. I then proceeded to ask what was the hold up!? And she said well the hash-browns had not been dropped and they had to wait on that. Well that's fine but let me know something. I was livid. I asked for the manager and his name was Julio and he was not the bit interested in rectifying anything nor did he apologize for the very long wait. I had to call corporate. Awful! Not even worth a 1 star! but had to...