Mickey's Gyros — Restaurant in Frankfort

Sigh. I can not stand when people go to social media to complain, and from my past reviews, it isn't something I do. HOWEVER, even if you ask about some confusion with an order and are answered with not even an apology, there is a need to address.

We have come to Mickey's countless times over the years with no major issues or concerns. A lost sauce or missing feta, but nothing crazy. This last time we ordered a few weeks ago was a concern. Yes, people should have a cooling off period before addressing it. Sadly, that will be the last time heading there. I understand that there is human error in anything we do. We then try to make adjustments and changes.

Our order was missing a soup. Upon arriving home, my husband scooted out to grab it. No apology was made, not a comment about it being forgotten. Nothing. Ok. Fine. An extra trip. Moving on.

When he opened his order of wings, those were wrong. Yes, he should have checked the whole order before heading back there. BBQ wings in lieu of Buffalo. When I called to ask if there was a mix-up, the woman said nope. I repeated it back, and he said ok. It is his fault if it is wrong. Weird. He has never ordered a BBQ wing in his life. I explained that they had forgotten the soup, too. Nothing. Not an I'm sorry, not an explanation of crazy kitchen, come back another day for some wings on us...zip.

Again, an apology goes a long way, and with not one but TWO chances lost, you have lost our business also. Nothing there is the same as it once was. I can only hope they do better for others. Best of luck to them and to anyone's future orders. It was good...

Used to frequent this place when the old Greek guy used to run it and the service and food was great. I guess now there are new Latino owners and everything changed. Prices have sky rocketed and portions shrunk big time. It was literally empty inside and no vehicles parked outside. That should of been my que before walking in. Chef and the person working the front counter were not wearing masks. Chef wasn't wearing gloves either. Some of my fries were hot and some were cold. The burger was ok though. All in all, their expensive prices doesn't reflect their portions. I could of received more food from McDonald's for the amount I paid....

Son, sit down and let me tell you about Mickey's. When you walk in you are greeted by a clean store, sparkling . . one might say. The smell of seared beef hotdogs, deliciously broiled hamburgers and authentic Greek Gyros might make you think you're at a ballpark in Athens . . But no. You're at Mickeys of Frankfort. Treat yourself to a delicious Chicago Classic and wash it down with a creamy-cold-oh-so-smooth milkshake. When the menu board is older than me and has actually pictures of the food on the menu you know you're in for a treat. With prices so cheap you'll freak, Mickeys is the place you...