I ordered a sub and it cost $ 4.60 cash. I went to pay and had a handful of coins. I was the only customer at the last two stations and the young girl and young man were chatting it up behind the register so I felt it was ok to pay with as much loose change as possible. I handed her 11 pennies( one too much) 10 nickels, and the third time my hand reached across with a 5 dollar bill. Either the boy or girl accepted the paper money, I can't say for sure, and later the male owner and I observed the transaction on a very , very, poor resolution surveillance image. The owner didn't say much but I think initially he was implying that I didn't pay. I unfortunately had to contradict him and on replay interpret the horrible image he could not follow. I do not know what they could ever prove with this crappy equipment. Every corner bodega in New Brunswick has 10 times better imaging than what they have. An employee at that sub shop could substitute any denomination and unless the owner is concealing some other system, the owners have no definitive way to prove the type of currency. In my case , it did demonstrate that my description was more accurate than the girls claim. So all this lost time and effort to prove that a more than twenty year solid customer wasn't hustling them for 4 dollars. No "I 'm sorry " , from the owners. The girl to her credit did apologise. It's a shame when a teenage girl has more business sense, when proven wrong , than the mature owners. I also own a business and when one of my team makes a mistake I put my money up and absorb the loss in the interest of customer retention. It pays off more often than not.
I am surprised at how unfriendly, tactless, and outright stingy these two proprietors appear to be. I even called back to give the owner a second chance to apologise. I simply could not believe they treated me like that. He didn,t admit they were wrong.
This type of food is not the healthiest and maybe this is God's way of saying "don't go there anymore". The sub didn't taste as good to me after this event. I am not going to hurt this place with my bad review. I know for a fact Quik Chek took a chunk out of them. Hopefully this feedback will help them see it is bad business to behave penny wise and...
Read moreI gave this place 3 stars, and I want to explain why you should definitely go check it out. The bread and ingredients are so fresh and great quality. However I have it three stars because that should be the standard. The shop loses two stars from me because a lack of toppings and customizing sandwiches is not very clear particularly on the website. The times I have gone in person to customize my sandwich with two meat options, its not clear if they are just splitting the meat topping or charging me for double meat. Additionally its seems like meat quantity is dependent on person (i could be wrong and maybe its just spread differently), but in general I am very satisfied with the meat quantity on my sandwich. I also think they have fair prices. This place could easily be a 5 star for me if I could just go to their website and order a meatball sub with added pepperoni and two different cheeses, but i would have to call or go in person to do that. Often times when I go in, no one else is in there and I feel like the whole staff is focused on me and its quite uncomfortable, the staff also tries to ask me what I want very quickly and I feel like they arent listening and this has led to my sandwich being wrong twice out of the dozen times ive been. I also dont really understand their reward system but thats not really a big deal.
Update: Just to add another frustration, their website ordering process does not include their stuarts bottle drink selection. Not offering menu items on your website is really inexcusable especially when they arent products produced by your own store. If Tastee reads this, I really like your food, but you are losing money from me by not making...
Read moreAmazing catering experience - will definitely order from them again!
I had a wonderful Tastee Sub Shop catering experience that not only fed my guests but became the hit of the party! I ordered catering from them in December, and let me tell you, they brought their A-game in every single way. From the moment I called to place the order, the process was seamless. The staff was professional, friendly, and helped me select a variety of options to accommodate everyone. They asked all the right questions, anticipated every detail, and had me feeling totally confident.
On the day of the event, the food was delivered right on time, looking and smelling as fresh and perfect as it tasted. The ingredients were top-notch. The bread and veggies were fresh and the subs were generously packed. My guests couldn’t stop raving about the tuna! In fact, my friend Jennie enjoyed the tuna sandwiches so much she smuggled a couple into her purse for a late-night snack (and trust me, she’s not one to casually carry around tuna in her purse —this was a big deal).
Tastee Sub Shop didn’t just cater the party; they made it unforgettable. The care and pride they put into their food and service was very clear. I appreciated how they went above and beyond, just like their sandwiches. If you’re on the fence about where to cater your next event, go with Tastee. Feel free to take my...
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