Big Bad Breakfast - Franklin — Restaurant in Franklin

I arrived at 8:55 a.m. and was told there would be about a 15 minute wait for my party of 2, which was accurate. It took a bit for the server to come to the table. Apparently you can't order booze before 10 a.m. on a Sunday in TN, so I got an OJ which was good. I ordered the creole omlet with a "crispy" hashcake and a pancake as my 2 sides. After about a 25 minute wait, our food arrived. Pancake was luke warm, as was the hashcake, which was also not crispy as advertised. The pancake was also not fluffy, and the butter didn't melt on it. The omlet was warm enough, and I enjoyed the tomato gravy. When our server finally stopped by to ask how everything was, I told her about the temperature problems. She apologized and said she would send someone over. About 5 minutes later, the manager came and asked how things were. I told her, and said that my friend would be happy if the pancake could be microwaved for a minute. She said they make everything fresh and don't have a microwave. She also said they 'whip their butter so hard, it doesn't melt". Who knew whipped butter doesn't melt? She offered to remake our food, but at this point we had had the food for about 20 minutes and had been eating from it and so we declined. I think they might have taken some money off the bill, though I am not sure because they never said and I forgot to look at the itemized ticket. I suspect the food sat in back too long and what had been hot cooled down, though I am not sure I would have loved the pancake or hashcake even piping hot, though I know they'd have been better. I also ordered a bloody mary when 10 am came, but sadly, didn't much care for it. The base had sort of a deep, pepper flavor (not black pepper) that just wasn't to my liking. I will probably give this spot another try, maybe at a less busy time and try something else and see...

Hands down the worst place I have ever eaten, was given a table quickly, however the table was crammed between to other tables. Close enough that I could smell the smoke on the guy next to me cloths. Was very off putting…aside from the extremely close tables, the music was way to loud, couldn’t even hold an actually conversation with my wife who was 2 feet from me. Once the hicky covered waitress came to take our order it took about 40 minutes to get our food. Once it arrived it was very cold. Obvious it had been sitting in the window ready to be served for a while. The food was not even close to being eatable. I requested the check promptly as well as a go box so I could take the food home to feed it to my dog(as that is all it’s good for). On the bright side my dog enjoyed a $40 breakfast. I’m sure now he’s due for a visit to the vet for his very high cholesterol from the overly salted ham though. I would have been better off checking in the local jail, waiting for dinner chow and getting a real meal. At least the jail has standards. 14 years in the Army and have better field chow than this garbage they served. If i could rate this trash place less than a star believe me I would… food for thought (no pun intended) they clean the tables with a dirty cloth and leave your table wet to the point you can’t even place your arms on the table… save your money, and time and go to Crackle Barrel… or even McDonald’s Rated...

I’m new to this neighborhood and wanted to give this place a try. I ordered a skillet similar to the ones I love at First Watch and J Christopher’s. To say it wasn’t as good is a gross understatement. It was so disgusting I couldn’t eat more than a few bites. The scrambled eggs were a grayish pale yellow and mushy. The potatoes weren’t crispy or the least bit salted or seasoned. The bacon chop was huge chewy chunks that tasted more like ham. Only tiny specs of the veggies promised on the menu (this was supposed to be a veggie skillet, the bacon was an add-on). The whole bowl was a pile of watery mush. Never again. I’ll stick with First Watch up the street.

UPDATE: I gave this place another chance, not for the skillet as that was irredeemable, but because I love chicken and waffles and will try them anywhere that serves them. Yet another huge disappointment. The chicken was totally dry and only slightly warm. The waffle was hard and so devoid of any warmth that not a speck of whipped butter would melt. I would have sent it back and asked them to actually make something fresh and hot, but I was there with a friend and didn't want to bother.

You can blame the pandemic and resulting staff shortages for things like this, but no other restaurant, breakfast or otherwise, that I've frequented in the past two years has declined in food quality, despite those challenges. Big Bad Breakfast is simply less Big...