I have been a fan of papa murphys pizza every since they opened years ago in Vancouver washington. Recently 3 weeks ago here at the Freeport store in Illinois I bought a Papa Murphy cowboy pizza it was a flat dry thin crust pizza and they gave us the wrong ingredients on the pizza. We called and they said it was a fault of a refrigeration issue and said they were sorry and I accepted their excuse and said okay though it was very disappointing. Tonight I ordered another cowboy pizza same way in store and again after saying this looks like a thin crust pizza the person at the counter said it is what we always have served which was a lie. Again this pizza was flat, dry and a thin crust pizza and eas not what I ordered or wanted. I buy their pizza 3 to 5 times a month but now they will not be getting my business and would prefer a frozen pizza or Wal-Mart pizza to what they now serve. Shame on you Papa Murphy's for delivering a less than even a poor pizza to eat and terrible service, you have lost all...
Read moreNormally I don’t do reviews unless it is needed. I feel in this case it is, Papa Murphy’s Freeport, You need to know what you’ve done. This pizza is only half covered with toppings what in the world makes people working there think that the customer only wants half the toppings Come on guys it’s not hard to put toppings on the whole pizza. I only vist papa murphys every now and then for a really good treat and this time i was not impressed. Normally great service and great food. Would still come here for pizza but please for the love of pizza please put toppings on the whole top of the pizza.
Update: ate the pizza the same night because its dinner obviously and to my suprise there was an extreme lack of sauce in the pizza and it just did not taste right at all. The staff was a bit stuck up and really dint have a clue what was happening at all and overall had a nonchalant attitude about their jobs. I would not recommend the papa murphys Freeport location to anyone and would direct their...
Read moreSTAY AWAY from this business!!!! This is the worst Papa Murpheys that I have ever been in. Jaydarae greeted us with an attitude and continued to show attitude throughout the time that we left. While preparing the pizzas she tossed them around and when each of them were wrapped she tossed them onto a stack. When done she walked away and said the there’s your order. Absolutely no respect for the customer. They also skimped on the ingredients on the pizzas compared to all the other Papa Murphys that I...
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