Higher Grounds Coffee — Restaurant in Freeport

I am diverting from the standard 4 and 5 star reviews I've read. Evidentially their experiences were different from mine. It does most definitely have that home town customer loyalty. I have to wonder if that is due to lack of real competition. I have been in the store twice and disappointed twice. The cashier seemed agitated that I did not know their menu which could have been handled better by pointing out items of most appeal to their customers. Today I was there with another friend. I got oatmeal and a cup of tea, she got the quiche and a cup of coffee. Both the tea and coffee were plain brands and nothing fancy. The bill was over $20. Outrageous. Had the food been good it would have been nearly worth it. However, my oatmeal had a texture like it had been sitting in a pan all morning then served up even though I was assured it was made to order. My companion's quiche was very flat. It looked more like pizza than quiche. The fruit bowl that came with it was very good though. I would say, go there if you just want coffee or tea. Got to a local restaurant for food. I believe in supporting local businesses. In response to my support I expect quality and...

I stayed overnight in Freeport for one of the first times since moving to Beloit and was so excited to get higher grounds before heading to work in the morning. Sadly I was incredibly disappointed. I looked at the menu online while i was in line as it was still dark and the drive thru menu wasn't lit. My entire order was wrong despite confirming at the window. I ordered a Samoa macciato and got a raspberry latte; a cherry almond muffin and got a lemon raspberry, and a raspberry filled scone in which i received s cherry scone which was basically frozen. I didn't notice until I was already on the north side of town heading to work. I understand accidents happen but for an entire order to be incorrect is a shame. If they didn't have the items I ordered they could have told me instead of giving me wrong items. I hate to choose Starbucks over my favorite local stores but this was a very...

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I absolutely adore this coffee shop! I must say, those one-star reviews are laughable; they're probably not even from legitimate customers. From the moment I walk in, the staff greets me with genuine warmth and kindness, always leaving a smile on my face.

Now, let's talk about the food – oh my goodness, it's real food! They take pride in crafting each dish, and let me tell you, it's delicious. The quality is top-notch, deserving of a solid five stars. And the service? It's nothing short of amazing.

Regarding pricing, let's be real – it's 2024, and quality comes at a price. If you want top-notch service and exceptional food, you've got to be willing to pay for it. Trust me, it's worth every penny to support local businesses and maintain the standard of excellence.

In summary, this coffee shop is an absolute gem. Don't hesitate to stop by for an unforgettable...