McDonald's — Restaurant in Fremont

McDonald's, a household name in fast-food, recently had me pleasantly surprised during my visit. Among the hustle and bustle of the restaurant, one employee stood out: Titus. His exceptional service elevated my dining experience to new heights.

From the moment I entered, Titus greeted me with a warm smile and genuine enthusiasm. His attentiveness to customers' needs was remarkable; he swiftly handled orders, ensuring accuracy and efficiency. Despite the busy atmosphere, Titus remained calm and composed, never once faltering in his dedication to providing top-notch service.

What impressed me most was Titus's ability to connect with customers on a personal level. He engaged in friendly conversation, making each interaction feel genuine and memorable. His positive attitude was infectious, creating a welcoming atmosphere that made me feel valued as a customer.

Furthermore, Titus demonstrated exceptional multitasking skills, effortlessly managing various tasks while maintaining a high level of service. Whether he was taking orders, preparing food, or assisting colleagues, Titus approached each task with professionalism and proficiency.

In addition to his outstanding service, Titus's professionalism and work ethic were evident throughout my visit. He maintained a clean and organized work area, adhered to company policies and procedures, and consistently exceeded expectations.

Overall, Titus's exemplary performance at McDonald's left a lasting impression on me. His dedication to customer satisfaction, coupled with his positive attitude and exceptional skills, undoubtedly sets him apart as a star server. McDonald's is fortunate to have such a valuable asset on their team, and I look forward to returning to experience Titus's exceptional...

I have no complaint over the food here, they do make it very decent for the price. Drive thru is my problem because it was a humiliating experience. The person (female foreign) that took my order didn't seem to understand English at all, I had to repeat at a louder tone so she could hear me. Meanwhile customers also waiting look at me as if i am the crazy one for getting louder with my order take. I wasn't trying at all to be mean but it looked that way so i had to elaborate this when I got a long silent pause. She manage to repeat my order but not correctly. I made my correction at the window but this was the worst Mc Donalds experience I been through. Its a shame you don't have a survay to convey how good or awful things are so you can improve things. basicly Food (good)...

So I’m doordash dasher and I went to drive through to pick up the order because I wanted to order for my self as well. So I asked the lady who was taking order that hey I’m picking up doordash order and I want to order for myself as well, she clearly said no your doordash order is not ready yet so come inside and order for yourself. I had to wait on the line to come out of the drive through and when I went inside, the order was ready on their table and no employee given attention that I am waiting. This is so ridiculous service. The worst macD experience ever. I would give 0 stars to this. And the drive though attendant was so rude with me. Never expected this kind of service from MacD. Management should give attention to this. And should have proper person to work...