Sharetea Fremont — Restaurant in Fremont

Customer service is so trash they all look misreable to be there. I've watched two people so far ask questions, and the worker are so non helpfull they act like you are putting them out and still barely help. They make your drink and yell your name that's all the contact they have with you. Drinks are OK that's the only reason I gave them a 1 star. The atmosphere is blah half the seating area is closed up with boxes.

Update* the other day we gave this place one more try and after that one we won't be back. We went in mid day, and they had two young girls working, that's all. The lobby was full of people just standing and waiting. If you don't remember the number the kiosk gives you, they don't have a way of looking up your order. They told my wife to check what cup she picks up when we didn't pick up any cups, someone else did. Just horrible customer service. We won't be back. The one star is for the drink only...

Came here for my usual Sharetea drink, kiwi aiyu jelly, no sugar, no ice. You order on machines and they automatically make your order. I brought my own cup and own straw, for whatever reason there was a big discussion about why they can't use my own cup (I don't like using plastic). Apparently it's because they use the cups to count...something? Why can't they use their register system to count number of drinks they sold, isn't that more accurate than using cups (employees don't get free drinks here? Employees don't mess up drinks here ever? Counting cups is not accurate). Please change your system and think about the environment! In the end, they did it for me but it felt uncomfortable, not sure why I had to debate so much in favor of being better to the...

Great place and friendly staff. They also have self-ordering kiosk in the shop which makes the ordering so much easier. We can choose our choice of tea, sweetness level, ice level and toppings. They have a wide choice of fruit tea, brewed tea, milk tea, fresh milk tea, signature tea and ice blended tea. Thai pearl milk tea, Mango green milk tea, Okinawa pearl milk tea and Hokkaido pearl milk tea are our favorites here. One of the things that surprised us the most was the amount of boba that they add in tea, which is almost one-third of the cup. It is very rare to get this much measure of boba in any other shops. We always love to have so much boba in our teas. We ❤️ to go here...