Annesso Pizzeria — Restaurant in Fresno

First off, this is not a reflection on our server who did an exceptional job answering our questions and frequently checking in on us. However, the overall experience for us was Not Satisfactory. We went in with high expectations knowing the quality of service we have experienced at The Annex Kitchen. We ordered two meals, a pizza and a chicken parm. My partners pizza came out and my meal did not arrive at the same time. We figured it was a small delay from the kitchen (completely fine)...this was not the case. We waited well over 10 minutes and asked our server about our second dish. She stated it would be out shortly. Again, totally fine! We continued to wait, and decided we would share the pizza because who wants to eat cold pizza served fresh?? We noticed our server speaking to whom we believe is the manager and she shortly approached us after. She stated the dish would be out in 2 minutes and hoped our experience was good so far. She gave us no eye contact (literally was looking elsewhere while she spoke and served us water), no apology for the wait, and complete disregard to our needs at that point. We did get that second dish and we did enjoy our meals! So, we left it at that. Shortly after our meals we received our tab. We made the mistake of assuming it was input correctly and not checking before we provided our card. Well, we were charged double our drinks and we brought it up to our server. She stated the manager input the additional drinks possibly by accident. Once we received our revised bill we did not see a VOID on the original transaction. We brought it to the attention of the assistant manager. She started off by saying "sorry," then followed with, "I was going to buy you guys drinks on the house because I felt bad and for your unfortunate experience" (we never received anything). What kind of customer service is that! Why even mention that to us??? My thought was, "we must not be valuable enough as customers". At this point I could care less for free drinks and more about customer service!! I worked as a server for many years and I was taught to handle situations like these better than she did overall! Anyhow, she stated she does not VOID transactions so she does not have to double charge the card. Okay, I can see her perspective and glad she takes that into consideration. We should have received close to $30 back that we were overcharged for. But, our bank statement did not reflect what she charged us after she fixed our bill. Why wouldn't she ask us what we would like to do with the error? What if we would have preferred a VOID on the card and used a different form of payment before making her own decision? I have never had a assistant manager handle a situation in this manner. It was very dishearten to say the least! We asked for her business card to follow up with her incase our transaction does not update as she stated. I hope this is taken serious and into consideration with the general manager along with the owner. I'm certain, I will return to this establishment as I value their quality in food and hope this is a fluke. Just know, every customer walking through your doors deserves to be valued and cared for...

Anessos: Where Sarcasm and Flavor Collide in Perfect Harmony

Hold on to your taste buds and prepare for a sarcastically witty adventure at Anessos, located in the vibrant city of Fresno, CA. Get ready to embark on a culinary journey that combines delicious flavors with a sprinkle of snarkiness. Brace yourself for a one-of-a-kind review that'll have you chuckling while savoring every bite.

Ah, Anessos—a place where sarcasm is as abundant as the tantalizing aromas wafting from the kitchen. As you step into this restaurant, be prepared for an experience that embraces the art of tongue-in-cheek humor. The waitstaff at Anessos have mastered the fine art of witty banter, effortlessly dishing out playful remarks that'll keep you on your toes and laughing throughout your meal.

Let's talk about the food, shall we? Anessos takes traditional flavors and gives them a sarcastic twist. From the first bite, you'll notice that the dishes carry a hint of sass, as if the chef decided to add a pinch of snark to elevate the flavors. Each plate is a work of culinary art, carefully crafted to showcase a playful take on classic recipes. It's like a culinary stand-up routine, where every bite delivers a punchline of taste that'll leave you grinning with satisfaction.

The menu at Anessos is a sarcastic feast for the senses. With dishes that have clever names and descriptions, you'll find yourself chuckling while deciding what to order. The chefs have a knack for creating unexpected combinations that somehow work harmoniously. It's like they're saying, "Sure, we'll mix these ingredients together. Why not? Life's too short for culinary conformity!"

The ambiance at Anessos is a delightful blend of relaxed charm and witty banter. The quirky decor and lively atmosphere create a space where you can enjoy your meal with a side of laughter. The staff's quick wit and sarcastic humor add a layer of entertainment to your dining experience, making each interaction as memorable as the flavors on your plate.

So, my fellow lovers of sarcasm and adventurous eaters, be sure to pay a visit to Anessos. Allow the flavors to dance on your palate while the witty remarks tickle your funny bone. It's a dining experience that embraces the joy of good food and a healthy dose of sarcasm, ensuring that your meal is not only delicious but also...

Honestly, it's a great pizza place! Me-N-Eds in riverpark now has competition for sure for the best pizza place in that area. The atmosphere was cool, me and my wife and kids liked it. Me a d my wife both liked the bar and the outdoor patio the most. Also the men's restroom is nice as well plus the baby changing table in there looks like it's made out of very stable material, because I've been to other places and it feel like my son is going to fall with the changing table just due to the tables being super flimsy and made of cheaper plastic.

The server "Chase" did an amazing job! Very informative and helped us by giving us what people usually order. What he liked and what we should order. The plates that we ordered were amazing 👏 taste great!

Let's talk about each item

•Mozz sticks Taste wonderful. They were for sure hand-made and mixed into their own batter for deep fry and taste fresh and delicious.

•Kids cheese pizza The pizza was bigger than I imagined, so we split it with my 2 kids to eat. Taste good, just a bit too much oil on top of the pizza.

•sandwich I forgot the name of the Italian sandwich they had there, but for a pizza place, the sandwich was delicious, plus the salad tasted amazing 👏 and the sourdough they used taste good.

•pineapple pizza Hmmmm I have mixed feelings about the pizza. I love the idea of changing it up and giving it a different look and giving it a bit of a different taste but still let it be a pineapple pizza, but I guess I'm used to the ham or bacon not to use to the prosciutto in the pizza but I liked the thought of changing it up. Overall, I liked it but probably won't order the same pizza again. 😕

Overall, 4 stars, mainly due to the fact that the kid menu, there isn't variety for my kids to pick from. But other than that. We will come back but just me and my wife for drinks for a...