Wendy's — Restaurant in Friendswood

Rude rude people! We came at 10:15 pm when it states its open till 11pm!! Two people cam eon the speaker one woman angrily said” we are closed“ and kind a gentleman “asked how can we help you” when we responded confused the lady (the manager we later discovered) were all rude then 2 different emoplyees began eyeing me and my signifigant other down. When we told then our burger was wrong (politely to the first gentlemen) the manage quickly came bustling up asking what our problem was to which we responded”what problem? Our burger was wrong we just want it how we ordered it “ and she looked at us like we were stupid then proceeded to have someone else walk up and close the window once she began screaming outside. When we asked another employee why she is acting that way they said they didnt quite know they were trying to close early and someone took our order by mistake. FIRST of all, if it is earlier than 10:40 and you close at 11, and you just finished taking another order there is no reason to be closing, secondly why take it out on a customer?? What did we have to do with the mistake of...

Intentionally placed hair. LARGE AMOUNTS

I recently visited Wendy's and ordered a burger. Unfortunately, my experience was far from satisfactory. The burger I received had a large amount of human hair both inside and outside. It's hard to believe that the hair wasn't noticed during the wrapping process. I suspect this was done intentionally, although I can't be sure why.

When I went inside the store to voice my complaint, the "manager" remained silent throughout the entire interaction. Their lack of response was concerning. I then requested a complete refund. As the "manager" stood at the cash register, I noticed a smirk on their face, as if the situation were a joke. This is no laughing matter—it's a health hazard.

If workers are intentionally adding hair to food, it raises serious questions about hygiene and safety practices. I strongly advise others to be cautious when dining at this restaurant. Check your food carefully, and consider other options...

So today I kindly went and asked for a KIDS cheeseburger with mustard instead of ketchup up, the man goes “it comes with both” I was like oh okay, knowing that I’ve ordered it a million times. Well then he’s like medium or large? And I’m like.. it’s a kids meal. So he gets mad and changes it which took 2 seconds. Puts no ketchup still. They rarely ever put enough sauce. Well they put extra ketchup to where the bread is soggy and it was dripping on the sides. Are you serious because you got confused with a junior cheeseburger and a kids? And you had to just make a slight change? What a low life. You disgusting low life go to therapy or something lol. You have serious issues and need to check yourself. Pathetic wouldn’t even look at me at the window giving me my food, now I know why. A grown man. You are disgusting. Like I can tell how you were growing up. How sad! Don’t go here, they are...