I just left this very unprofessional establishment. I asked if they could make my food fresh, and that I'd be willing to wait. I was told that they could. When I pulled up to the window, I paid and shortly after, I was being handed my food. How so? How was my food already done if it was supposed to be cooked to order?? I asked if it was made fresh and I was assured it was. When I opened it, lo and behold, it was lukewarm. The fries were hard. I gave my food back. They told me that my food was made fresh. I didn't appreciate them trying to GASLIGHT me when my sense of touch works fine. The food was lukewarm at best. I asked to speak to the manager who turned out to be very passive aggressive and did not offer to resolve the matter. Very nasty individual! If they couldn't cook it fresh, they should have just said that. I've encountered this issue before with Raising Cane's, so it is likely that they are trained to LIE and say food is made to order when requested, but in actuality it isn't. Raising Cane's will not EVER have to worry about me ever purchasing from them again. What made it even worse is that I went late at night, only to waste my time and gas. So unprofessional...
Read moreUpdate: went from 1 star to 5 star, they’ve really turned around since my first review. Everything’s great & they’re always fast & kind. YES I WANT CHICKEN GIRLY POP!
I used to love this location but yall have gone down hill… and quick! Did a mobile order to get food for someone the other day, went inside to pick it up and we were waiting for 30+ minutes. Fries and chicken were cold with a soggy sandwich. At that point, we didn’t want to wait any longer and just heated them up in the air fryer. Honey mustard was thinner than water.
Went back for myself and my family last night, website says they close at 11, the app says they close at 11 as well. I ordered through the app then get a call that they’re closed already and they can’t cook food - meanwhile the staff is all inside and they are getting a ton of business but just turning them away. I asked when I’ll get my money back and said it says online that they’re open but I was told “I can’t control Google” yeah ok it’s on your website and your app. I see this has happened to others. Not a big deal, just mildly irritating but I genuinely don’t mind driving to another location and never...
Read moreIf you're looking for the best chicken fingers in town, Raising Canes is the spot for you! This fast-food restaurant takes pride in their simplistic menu that mainly serves chicken fingers with other delicious sides like crinkle-cut fries, buttered Texas toast, and coleslaw.
One of the reasons why Raising Canes gets a 5-star rating from their patrons is the quality of their food. Their chicken fingers are always fresh, crispy, and juicy. They don't rely on a wide range of menu items to maintain their customer base, rather they focus on the one thing they do the best with uncompromised quality.
Another great aspect of Raising Canes is their speedy and exceptional customer service. You'll never have to wait too long to get your order, and their staff is always very friendly, accommodating, and efficient. You could also enjoy their open kitchen concept and watch their chefs cook up a storm in front of you.
Overall, I'd recommend Raising Canes to anyone looking for delectable chicken fingers, generous portions, and fantastic customer service. You'll be pleasantly surprised at the quality they...
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