KFC — Restaurant in Gaffney

This is the absolute worst KFC I've ever been ti. Everytime me and my family goes here it's always an issue. For one they are not friendly, don't mind showing their rudeness and serve food that has been sitting and it burnt tasting. Today is my last time going to this particular KFC now I have no choice but to drive 30 minutes to go to another KFC which I shouldn't have to do. Yes I understand they may do their jobs ok cut customer service is also apart of their job duty. If I'm spending my hard income on food then I expect just like everyone else it to be tasteful not to where I can't eat it or get sick. Because of the burnt taste in food that I received today and now I can't stop coughing sitting here at the DMV and can't stop coughing which I wasn't before I tried eating this food. The black girl that works there has been the worse though as in rudeness and Krystal. UPDATE.... I WENT BACK TO THE KFC STORE BECAUSE THE MANAGER TOLD ME TO COME BACK THERE AND SHE WILL REPLACE MY FOOD WITH OTHER FOOD THAT WAS THE SAME PRICE AS MY CHICKEN LIVERS WENT BACK THERE SHE DID NOT HONOR IT. SHE HAD AN ATTITUDE AND SHAKING WHEN SHE SEEN ME AND HER PHONE AND HER HAND LOOKING THROUGH HER PHONE AND TOLD ME THAT SHE COULD NOT REPLACE IT NOW BECAUSE SUPPORT HAD ALREADY GIVEN ME MY REFUND BACK AND I TOLD HER THAT THEY DID NOT GIVE ME NO REFUND THEY ONLY GAVE ME A $5 VOUCHER FOR WAITING SO LONG ON SUPPORT. SHE SAID SHE DIDN'T KNOW WHAT THEY HAD GAVE ME BUT THEY HAD REFUND ME. THE MANAGER ALSO SAID THAT I SHOULD NOT HAVE DONE A REVIEW OR CONTACTED SUPPORT. THIS IS MY FIRST TIME DOING A REVIEW FOR KFC LIKE I PREVIOUSLY STATED IT'S ALWAYS SOMETHING EVERY TIME YOU GO TO THIS PARTICULAR KFC SO REALLY I SHOULD HAVE BEEN DONE A REPORT AND CONTACTED CUSTOMER SUPPORT ON THEM. THE WAY THE FOOD HAD ME COUGHING BECAUSE IT WAS COOKED IN OLD BURNT GREASE WHICH SHE HAD PREVIOUSLY STATED SHE CHECKED BEFORE OPENING THE STORE THIS MORNING. BUT SHE CANNOT GET MAD AT ME BECAUSE I AM GIVING MY HONEST REVIEW AND I CONTACTED SUPPORT. I TOLD HER THAT I WAS GOING TO CALL SUPPORT BACK AND AS I WAS WALKING OUT THE STORE SHE HURRIED UP AND TOLD SOMEONE ELSE TO HURRY UP AND CALL I GUESS WHO'S EVER IN CHARGE. CALL SUPPORT BACK AND THEY DID CONFIRM THAT THEY DID NOT GIVE ME A REFUND AND THEY WERE GOING TO ESCALATE MY CASE. THIS IS NOT RIGHT FOR PEOPLE TO BE TREATED THIS WAY ALL BECAUSE I CONTACTED CUSTOMER SUPPORT AND DID A REVIEW WHEN I SHOULD HAVE...

Just left the drive thru. The cashier took part of the order and stopped me...mid order...and says "hold on a minute". She NEVER came back to complete the order!!! My last visit, crumbled up biscuits were thrown in the boxes so i emailed corporate with the photos. I got an apology and meal tickets but i wasn't looking for service recovery...i was hoping for changes. Today was my first visit since then but it looks like things are still the same. Our Gaffney KFC needs a complete revamping including staff and the interior/exterior of the building.

6/11/23 Tried again with no luck. Ordered 2 nugget meals with mashed potatoes for $12...simple right??? GOT 5 nuggets and 2 mashed potatoes. Guess they didn't want to make any more nuggets. They need to go ahead and close it down and put a Church's there.

2/25/24 So I wait months to try KFC..always hoping they have new staff who will do their jobs. But I'm the idiot for trying because they hire the same lazy people over and over. Go though the Drive Thru tonight and get told there is a 20 min wait on chicken! It's 630pm and nobody is in line so why??? I pull up to leave and see TWO FULL RACKS OF CHICKEN through the drive-thru window sitting there!!! I took pictures and staff are just staring at me. So I could send them to corporate but would it...

Absolutely terrible service. Employees in the distance making loud remarks about whatever. Nothing wrong with having a good time and being social with co-workers, but this is a professional business, with overpriced food. It isn't like a local fast food place with cheap items, which happen to actually get their food correct majority of the time. This place is over-priced, and for that, you'd expect hot, and correct orders. Two meals of small packages seems hard to screw up. This wasn't a complicated meal. Two chicken nugget meals with two sides of mashed potatoes, and two drinks. Not much to it. Leaving out the MAIN dish to a meal is unacceptable. Not a side, which should never be left out either, but the main dish that's of the meal. Do not work at a place where you're not...