Arby's — Restaurant in Gainesville

I went through drive thru today. Woman on speaker was talking to other people and mumbling something. I began ordering my food and each time I ordered something she would quickly say "thats it!, thats it?" Before I could even finish. Very rude. I was going to drive away but I was hungry. When I approached the window I saw a large woman with braids and she didn't speak or greet me. I handed her the money and she snatched it from my hand so quick and rude. Then continued to talk to others while using 1 hand to drop my change in my hand. I had to grab with my other hand and she dropped it, letting my receipt fall to ground. Then she quickly slammed the window in my face before I could ask for sauce. After a few moments she opened the window and stuck my bag out, without even speaking to me, then slammed the window. I sat there and waited and then asked for sauce. I said thank you and she didn't reply. The level of rudeness and unprofessionalism this woman displayed left me angry I even spent my money there. The food was old and not fresh at all. The bread was smashed and stuck to paper as if had been sitting under heat lamp for hours. Highly disappointed. I will never spend my hard earned money at this...

I was the only car in the drive thru, I had to say hello to get any response to order.

Simple request… atleast I thought. Number 2: Regular roast beef w curly fries, half sweet/ half unsweet tea and an apple turnover. Small please.

Them: medium or large? Me: Okay… medium.

Pull around, again NOONE in line w me. Wait… Them: Do you want sauce? Yes, just one Arby’s sauce please.

Them: Here you go. No sauce right? Me: No, I’d like one Arby’s sauce please.

Them: handful of sticky Arby’s sauce packets in my bag w cold fries and DOUBLE meat Roast Beef (which I didn’t realize at first) NO apple turnover.

Me: honking and waving into an empty window for a good 3-4 minutes. Then finally she sees me.

Oh, I thought I gave it to you?

Me: No, no apple turnover.

As I drive away, my food is stone cold, my hands are sticky from the Arby’s sauce packs and I realize I am charged for a DOUBLE meat sandwich I didn’t request. Gazing in my cup…. We’ll see for yourself.

Stopped in all because I had just gotten out of the hospital, I didn’t feel good, I was hungry and ready to get on the road back home to Georgia. Waste of...

I got a market fresh Reuben sandwich and a gyro sandwich. I asked for the sauce on the side and I asked for one of the sandwiches to be a meal. I wish I would have gotten a receipt when I used my debit card because not only was there no sauce on the side but the manager spotted the fact that the French fries had been only filled halfway inside of the carton. When he saw this he immediately went into the back and filled up the little carton with french fries. What he failed to do was check the temperature of the fries. The fries were as cold as if they had just come out of the refrigerator not out of the deep fryer meaning they had probably been sitting there for several hours. I can excuse a lot but this is pure negligence. This is the reason why I stopped eating fast food a long time ago. This was my first time into a fast food restaurant in about 15 years. This negative reinforcement means I will never ever eat at Arby's or any other fast food restaurant for...