Hops Kitchen — Restaurant in Gainesville

This is probably the best burger place in town. I go as often as I can. But had a pretty bad experience today. Ordered an All-American Burger and a side of fries to be delivered through DoorDash. When my order arrived at my office it did not have a side of fries. This was fine as i know mistakes happen. The DoorDash driver could have easily made mistake. So, I was prepared to go back and get my fries as i work only a few minutes from their location. What is concerning is how Hop's handled the situation when I called. I explained what had happened with the order and they told me multiple times I did not order fries and there was nothing they could do. I have a receipt showing where I ordered fries and paid for them. I just wish they would have worked with me a little. I understand it might be a DoorDash problem, but it could have been handled much better by their staff.

Dont worry, Ill be back many more times as I love this place. But I am hoping that either their relationship with DoorDash or their internal process for deliveries can be improved.

By the way, I am giving two stars instead of 1 because it was still a...

Personable staff, delicious food. The BEST bread ever. Just no comparison. These are gourmet sandwiches - try one, you will not be disappointed! Some awesome co-workers brought me to this hidden gem for my birthday lunch and I will be forever grateful!

I had their toasted BLT and the bread was the perfect combination of crunchy and soft, and SUCH flavor! The bacon - which they make in-house! - was the perfect texture and flavor and it was no ordinary tomato, no, they put a FRIED GREEN TOMATO on there. Y'all...incredible taste and perfect texture too.

I had a side of sweet potato fries with my order. They add just a touch of cayenne to give them a great sweet/spicy combo. I ate them with some yummy ranch.

The banh mi my coworker had was enormous and looked so good - she told me to try that next time. And oh, there will be a next time.

I think this little place tucked away behind INK and Brenau's Featherbone Communiversity is seriously one of the best kept secrets in...

We stumbled upon this excellent restaurant while driving through Gainesville recently. It is located in a local college so we weren't sure what to expect, but it smelled good so we decided to give it a try. So glad we did, these were the best burgers we've ever had! They were cooked perfectly inside while remaining juicy and the outside was seared to create a crisp edge. The toppings were so tasty we didn't even need any additional condiments and the buns were toasted on the grill. We opted for the side of sweet potato fries which did not disappoint and took home some of their homemade Brunswick stew which was delicious as well. As this restaurant is set up cafeteria style the seating is in an adjacent room is more like a conference room than restaurant and the bathrooms were located and in a slightly darkish hallway being as it's part of the school. The staff were friendly and accommodating and we look forward to returning in the...