KFC — Restaurant in Galt

10, 10, 10, 10, checked off all my boxes I mean WOW what a place. From the second I was about to enter the place, a young man who appeared to have just came back from his break, rushes over to get to the door before me and proceeds to open it with a wonderful smile across his face while welcoming me. A nice young lady, also with a beautiful smile, then takes my order. She had a name tag that read Diana. I only stopped by here because I was traveling down highway 99 towards Los Angeles. However I wish I was a local to come here often. The food gets prepared just on time and my family and I begin eating. The food quality I could tell was just amazingly fresh and chiefs kiss. My kids love ketchup so I watched my 5 year old son run up to ask for some while a different young man who smiles and shows a great compassion to my son with a name tag that read Anthony Rios, the store manager. It made a lot of sense as to why the crew was so great, because the manager himself is awesome! Anyways, I got on here to share my experience because it took me back to the good 90's days where everyone was great like this! Which is quite rare to find now, so I reccomened this place to everyone. A lady with a name tag of Liliana Rios wished us a safe drive down south and gave us togo boxes for our leftovers. This crew really deserves it...

On October 15 around 7pm I pull up to the window with no one in the drive thru at all and I'm prompted by the lady "I'll be right with you ". Almost 5 mins go by so I said excuse me and she said she will be right with me. 2 more minutes go by and I finally get some help. I tried to order a $20 fill up in extra crispy but they didn't have enough chicken . So I asked if they could substitute it and she said they were out of the chicken legs in all flavors. So I tried to order just a fricken bbq chicken sandwich and they didn't even have that. So I finally got my food ordered from what little they actually had and I pull up to the window and the girl is just standing at the window. Didn't acknowledge me for a few minutes because she was having a conversation with someone in the back. Finally she opens the window gives me a total and continue to talk to whoever she was talking to in the back and then walk away from me. At that point I was done and said f* it and drive off. In my experience, Galt KFC have the worst customer service because this is not the first time that this location has treated...

Every single one star review on here is absolutely correct. The 5 stars are fake and from employees. Do not come here under any circumstances and if you read this SHARE this Information of experiences with everyone. No one needs trash businesses or employees in their neighborhood anyways. I have legit proof of how unprofessional these scammers are because I have a dash cam on my car showing everything that took place and the absurd waiting I had to do. If this place is a franchise and has a store owner, you should fire everyone and start from scratch. They gave my order to a Uber eats driver, never bothered to check names and my order was over $50! So congratulations to staff for being incompetent enough to mess up two huge orders. If this is a corporate location, I'll be calling the main office because this establishment is robbing people for their time and money! I mean I genuinely feel bad for fast food workers and managers but this general manager should put in more effort in hiring qualified personnel. Posting on all online sites,...