Jugos Acapulco — Restaurant in Garden Grove

The worst customer Service I've dealt with in a long time. So it was at about 715 this evening when my brother, my fiancee and I entered the establishment for the 1.00 tacos. I ordered 7 chicken tacos and a queso and jalapeno tamal and to wash it down an agua de pina. After waiting a solid ten minutes to get are food they finally called our number? After taking a bite from the smaller than average tamal my fiancee realized that it was pork and not what she ordered. Then After having to return the already bittin tamal and waiting an additional 10 minutes they finally brought out tamal #2 we thought forsure it would be the correct item but we were wrong! So now its been at least 20 minutes and we realize it was now a chicken tamal, still not what she ordered. After questioning why it was still the wrong tamal we were made to wait a good 3 to 5 minutes of stares and clueless looks. The cashier decides to come all the way to the table to ask what the problem was!?!?!?!? As if she was clueless to what was happening! Lol She didnt really offer any solution to the situation except t ok take the half eaten tamal alway and offer a "free" drink.i mentioned to her that that was not the proper offer considering all the wasted time and the ridiculousness of a free drink when there was sti a paid tamal unaccounted for. After a lil bickering back and fourth she financially stormed away while mumbling some that had the word refund under her breath like she had just been sent to her room! It still took an additional 10 minutes before we had to ask again about the refund before she finally got permission to give us a refund. Now its not about the 2.35 we got back rudely its about the lack of customer service and the lack of experience with customers. Id probably go back because i like some of there juices but it definitely won't be this location. Btw she said her name started with a V. But i have a feeling she lied about that considering how immaturely she handled...

I wouldn't recommend this place to anybodyThe apologies for the bad food and the I will handle it with so-and-so it's the worstI When I got home I uncover frozen fish thrown in the oil disgusting frozen fish I was very hungry this morning around 12 noon My husband and I were craving some fish tacos We decided to order from this place on the picture the tacos look so good To my disappointment though order was taken wrong I order four tacos I got 3 I hate to tell the people out there this restaurant has a lot of frozen food can in frozen food I got 2 pieces square pieces of frozen fish throwing into to Tortillas I was also told that they been doing this for 35 years someone who is on his 20th tried to...

If there’s any Mexican/Hispanic restaurant that deserves proper recognition, it’s this one. From service to staff to food to juice everything here is PERFECT im not even gonna say near perfect. Ive tried over 100 quesadillas from over 10 different countries and the one i tried here is officially my favorite wether it was chicken or steak or beef or anything. Props to the owner Omar and his family for keeping their food top notch every single time i go there. Will probably waste all my money and every single cheat meal in this place without feeling guilty. Yes, please go to jugos acapulco you won’t...