Wendy's — Restaurant in Gardena

If you expect to receive proper customer service, DO NOT GO TO THIS RESTAURANT. I was wrongly overcharged and when I tried to get reimbursed, this unbelievably stubborn employee fought with me for 15 minutes over a matter of 50 cents. For me, this was not about the money, it was about the principle. I was done with fast food places taking advantage of me, that's why I take things this far now. But even after I complained to the "district manager" about my horrible experience, he couldn't care less about pleasing me and making sure I was satisfied so that I might return. Most places would offer me free food as compensation for bad experiences, but this guy wouldn't give me anything unless I beat it out of him. Not only that, but this so-called "district manager" argued with me also when I correctly said they still owed me money. He didn't even bother to apologize for his rudeness and he was just one of the stingiest managers I ever had to deal with. The people running this restaurant have never heard of the expression "The customer is ALWAYS RIGHT". It is very obvious that these people do not value my business at all, so I will be staying far away from this Wendy's and I urge everyone else to...

Im given this facility a 1 star because upon returning on august 24th at 11.40pm to pay a debt from the prior night since the system wouldnt accept my electronic payment upon trying to purchase food from the manager. But this evening i had a supervisor telling me, not advising me what to do, but telling me what to do like im a child because I didnt wait to go to the intercom to speak to someone to make the payment i owed. There was no risk in how i entered the line but yet i was yelled at for having integrity and returning to pay what i owed. So I thank the manager that helped me in my time of need but since the staff wants to tell me what to do i have suggestions on what should be done. Retrain them on how to speak to paying customers and to show more respect or youll lose more business. Ive already notified my emtore family to avoid this company and we all live within a 5 mile radius of a wendys. I do not tolerate disrespect especially when im trying to pay your company my hard...

I give this Wendy a 3 because of service. I placed my order via mobile and comformed that when the worker asked to take my order in drive thru. When I arrived at the window, the server looked puzzled and asked me what was my order. I calmly stated that I placed a mobile order under D.R. She stepped away from the window then told me to pull forward, my order will be brought out to me. Two cars behind me received their order and left. I am still sitting and waiting. About 10 to 15 minutes later my order was brought to me and of course it was wrong but I was not going back because it was late. I can't understand why it took so long because I ordered a chicken nugget kids meal and a chicken sandwich biggie meal with a coke zero. I could understand if my meal was complicated but come...