Dunkin' — Restaurant in Gardner

So I just went to this location for the last time I ordered a medium cold brew with cold foam, and one cream. I get to the window and pay the woman at the window goes to hand me a cold brew without foam I simply say I ordered it with cold foam she snaps back "I'm going to have to charge you for that" I say nothing she then yells at another employee "now she wants cold foam" let's remember I ordered it with cold foam not really sure why she thought this was such an inconvenience and a problem I wasn't rude about it she was very rude the other employee simply added the foam and I went on my way the woman at the window needs an...

Best dunkins I’ve been to. I usually go to the other ones since they are closer to my house, but for some reason the two closest dunkins to my house close at 5 today. This one was open (I was very happy to see that) I ordered a frozen coffee and a bagel. Best frozen coffee I have ever ordered. It’s not melted down, It’s what I expect when I ask for a frozen coffee. Bagel has perfect amount of cream cheese and it’s not all stuck to one side. Person at the window was extremely nice and I was in and out of there in about 2 minutes. I think from now on I will take the extra 5 minutes to go there everyday instead....

I get the same thing at every dunks I go to I was wondering why my order was more than usal...come to find out they charge me for an ice coffee and never told me we charged you more idc about the money its the fact that I felt ripped off I work in sales and I know thats not how this works...i will be going higher about this because as I read the reviews you guys do this quite a bit messing up peoples money and not telling people there order is more because you guys messed up...as I sit here with my coffee thats not right... a ham egg and cheese...