I’ll start out by stating the servers here are always AWESOME! Special shout out to Clay, Laquita, and Haley! I have a couple of complaints but the overall Food here is AWESOME! I was a server at OTB mesquite before I started my business so I know the ins and outs.

1.Customers will come in stand at the front for 2 seconds and then try to seat themselves instead of being patient. All they see is an empty table not realizing if there is a rotation or not. So instead of you waiting at the door and getting seated in the proper section at the proper time and getting exceptional service you have just sat yourselves in a servers section who just got sat three times and now you’re complaining because you didn’t get your cup of queso/guacamole on time.

2.Me and my family come here at least twice a week. They are shorthanded about 60% of the time and that brings them down -1 point. I don’t understand why the hostess will sit a busy server and not the chip the table or get drink orders. Most of the time we didn’t even have silverware.

3.One of my servers told me that they aren’t allowed to combine salsa cups they have to bring it to us individually and I was so confused. If I ask for 4 extra salsa cups (because it’s watered down sometimes) what’s the difference between 4 salsa cups and 2 salsa cups with double the amount so I won’t have to call my server every 3 seconds?

4.It bothers me that the bathrooms are either always dirty or not enough of anything in them. That sink in the women’s restroom has been broken at least for 5 months now. The paper towel dispenser has a mind of its own and the restrooms have always had a fishy smell. (are the host not checking them every 30 mins?)

Other than all that stuff I love this location. I grew up in this area so as long as the doors are open I’ll be there❤️