Azteca Family Mexican Restaurant — Restaurant in Gastonia

Food was great, we enjoyed our time with our server. Didn’t quite catch his name, young man with a beanie on his head.

Our visit Saturday 9/20 was ended abruptly, due to the Chinese feller that they have sitting at the corner table. He was very adamant about hurry up, and bring us boxes when me , my wife my son and my mother where not completely finished eating.

We felt rushed, by this gentleman, and asked him three times to please let us finish eating, if and when we need boxes we will ask for them. I was then confused, because we had the young boy as our server, but the oriental fella kept coming back asking to give us, to go Items, or say that anything we needed to ask him, because he was a server which we did not understand.. after the fact we told our sever, but clearly nothing was done, when the oriental fella came back, he then asked us for cash tip for his favor I believe of packing our items to go…

Is this normal ethics at this restaurant? Or is this how only this restaurant operates?

We don’t feel sure about returning, when the oriental gentleman is working, however we will return to eat if he is not on staff that day..

Thank you for reading please value your customers comments and concerns, because this level of bad engagement will drive any business...

let me just say before I get into it this is a very horrible place the food is disgusting. Upon arrival the parking lot is small, back doors kind of nasty and wet amount of water or liquid that's on the floor. Once in the front door you have to stand and wait to be seated I think we sit there for about 3 to 4 minutes before being recognized, got to the table was given one bowl of chips and salsa when there's two different people at the table. The menu is huge there's so many things to choose from I think you need to be cut down to Mexican restaurant. The food is horrible I should put that first judging by the picture I post it don't do no justice the beans look like throw up the burrito is not a burrito everything a little outside, it's not a shredded chicken burrito I guess it's a chicken breast burrito with a chicken was wrapped up in tortillas and the lettuce tomatoes and sour cream and guacamole everything was on top of the burrito it was horrible and cold this deserve less than a one star maybe a half maybe a quarter of a star I would never go...

They changed the menu since my last visit. The pics were very helpful when choosing my meals prior to this new menu with no helpful pics. I ended up ordering the steak fajitas tonight, almost begging the waiter to ensure my steak was cooked medium rare. He absolutely promised his life that it would be so! Every mexican restaurant I've been to seems to cook the steak extra extra well....Anyways, I received my food, and of course, it came cooked very, very well, lol. And I wasn't disappointed as I was more amused as I already knew!!!! And the original waiter that took my order, never was the returning waiter, as I'm sure he already knew that it would be cooked very, very well regardless. Again, it is amusing. The lady that bussed the tables was way more helpful with refills on the beers and the salsa than the actual waiter that replaced the original waiter. Rosetta was her name, I think, and she deserves to be memtioned and possibly moved to the head waiter position, in my opinion. I will...