Biggerstaff Furniture — Local services in Gastonia

BiggerStaff Furniture in Monroe, NC, sets the gold standard for quality, service, and value, making it the premier choice for furniture in the region. The moment you step inside, you’re welcomed by a beautifully curated selection of pieces that cater to every style, from classic and traditional to modern and contemporary. The quality of merchandise is truly exceptional, with each item reflecting thoughtful craftsmanship and durability. Whether you’re looking for a new sofa, a dining room set, or accent pieces, you can feel confident knowing you’re investing in top-tier furniture that will last for years.

What really sets BiggerStaff Furniture apart is the incredible ownership. The owner is not only passionate about furniture but genuinely cares about each customer’s experience. They take the time to listen, understand your needs, and guide you through the options without any pressure, making the entire shopping process enjoyable and stress-free. Their deep knowledge of the products and commitment to customer satisfaction is evident in every interaction, creating a welcoming atmosphere that feels more like visiting a trusted friend than just another store.

In addition to the outstanding service, BiggerStaff Furniture also boasts the most competitive pricing in the market, easily making them the number one source for quality furniture in Gastonia, NC, and beyond. They offer unbeatable deals without sacrificing quality, proving that you don’t have to compromise to furnish your home beautifully. If you’re in search of stylish, high-quality furniture backed by exceptional customer care, look no further than BiggerStaff Furniture. It’s a shopping experience that leaves you feeling confident and thrilled with your...

Since July 3rd we have tried to get the catnapper lounge chair repaired. The parts are under lifetime warranty. We have had two different service people come out, paid 85.00 for one service call. The part was ordered by the first service guy, supposedly, and it came in as the wrong part. We waited a month, called biggertaff multiple times until they finally sent a second service guy. This guy said he reordered the part. We waited another month and still no part. Finally the company called from Florida to see if we still wanted it fixed. We said yes, and they said they would order the part. They called back a couple days later and said catnapper wanted to charge us 25.00 for a lifetime warranty part. We declined to pay, since this is a warranty part and we had already paid to have someone come and look at it. We have contacted biggerstaff and service people for them a total of 15 times since July 3rd. This should have been taken care of on the first call. We were returning customers, but will no longer do business with them or purchase a catnapper product ever again. Biggerstaff does not stand behind their product or...

Very disappointed with the couch and loveseat we purchased here. Salesman told us the set was made from genuine leather affixed to an additional layer for added durability. Both pieces started peeling after about a year and a half. Looking at the peelings, it’s painfully obvious that the material is not leather, but, a paper/thin film of vinyl like material. Not only are the couch and loveseat unsightly, but also the disintegrating bits of vinyl stick to our clothing and are getting tracked into our living room rug and...