Food was great. Service was beyond unacceptable. I went there on my lunch break in my work vehicle, which is unescapably recognizable. I didn't clock out for break since I figured it'd be less than 30 min. I hadn't even had a single bite and the check was presented. I considered that a good sign, that the server recognized I was there for a work lunch. Halfway thru my meal, nobody had come by, nobody had refilled my tea. There were 2 other tables with 2 people at each table. I waited 42 minutes. Other people with larger tables came in, ate, and left in that time. Their drinks were refilled. Finally I called from my booth. I left a message. The fourth time I called, I finally got someone and requested a refill. Her apology included the disclaimer that because the check was on the table, she chose to ignore me. I finished my meal, paid full price, and left a $2 tip (I usually leave more). You couldn't pay me enough to return. If I hadn't been in my work uniform, representing my company, I'd have selected...
Ā Ā Ā Read moreThe staff are quite friendly and the food is of high quality. If you can go during the day when the daily special is the fajitas you get a good deal of value for your money! There's plenty of parking so even when it is busy you can still find a spot. Margaritas are covered under happy hour, which is always a plus in my book.
Now for the negatives. My biggest gripe is that they charge you for extra tortillas for your fajitas and they only give you 3 to start with. This leads to you either ending up with about a quarter to a third of the food left uneaten because you couldnt fit it in the fajitas. Now granted I put the rice and the lettuce and so on in with the meat and peppers so that explains some of the lack of room.
I have no complaints about the quality of the food, the cleanliness of the eating utensils, or the service of the staff. A few times I have had to wait for someone to give me a check...
Ā Ā Ā Read moreIf I could give it less than a star I would. I sat down for a literal hour and was not served once outside of chips and the initial drink. I tried several times to get the waitresses attention over that hour and the only one that approached my table said my waitress would be with me shortly after I told her Iād been waiting 30 minutes. It wasnāt even that busy. I got up to leave after no service and the owner or manager who works the desk pretended to be sympathetic towards me after I told him what happened. Then charged me for a drink and chips/salsa after the waitress said sheād speak to him about waiving the fee after what happened! I canāt comment on the food I didnāt taste any! Iāll will never go here no recommend anyone...
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