Agave Jalisco @ George West, TX — Restaurant in George West

Place was pretty full but we found a table available. One waitress came and took drink order and gave us menus another brought us chips and salsa then our waitress brought us the drinks and took our order but when I ordered the guacamole she just assumed a side of guacamole didn't give me a chance to say I wanted the fresh made. Then when the meal arrives she gives us the plates and asked if we wanted tortillas I thought plates came with them so I said oh yes please. Then she brings them but didn't give me a chance to ask for correct guacamole so I ask the other waitress. I taste the food and I think that Taco Cabana has better enchiladas cause these tasted nasty they tasted sour and rice had one spice that was over powering the guacamole had more tomatoes and onions than avacado and needed more salt. The beans tasted like they were from a can that had been reheated a couple of times from day before. We sent the plates back and only had our drinks when I tried to get a cup to go for drinks I asked another waitress and I guess she was a mute and in bad mood cause she didn't speak and rolled her eyes. We weren't charged for plates but paid for guacamole and drinks . Plus waitress was more interested in checking on big party table than on us and less when we sent plates back . The manager never came to asked what was up and why we sent plates back it was just the waitress. Yes we were from out of town but my husband was from George West the first two times we came it was great but now I don't think we will be back. I can probably buy guacamole at store that is better than here. We left and will not return to this...

Husband and I, after traveling all day, came here because I searched and this restaurant has good reviews regarding their food! So we arrive, get a beer each. They bring us some chips and salsa! All good! We place our order for one of their “Hot Plates” #41 with our server Cassie! We cannot eat that much anymore (65 and older), so we ALWAYS split a meal. Cassie seemed to have a problem with that for some reason. We were served our meal in a “to go box” with plastic forks. She blamed it on the cook. The ticket, which was left on the table, specifically said “Dine In”! For some reason, she had an issue with us ordering a shared meal? We have never been treated like that. We are good tippers as I was in that type of business for 12 years or so. My husband paid the tab and tipped her over 20%! A little ticked off about that because if anyone gets that tip I would have liked it to go to the cook and the younger guy that was serving the chips and cleaning tables. The food was great. We brought some home which will be enough for the two of us for lunch. Had we ordered two meals, we would have a full meal plus 1/3rd of one left. Cassie needs to be taught some...

If I could give zero stars I would. What makes a restaurant great is the food and STAFF. Sadly the waiter and the lady in charge of the register were RUDE. The lady asked for our drinks and never brought them. The coffee was cold after being brought 45 minutes later and we waited 2 HOURS. With NO refills. We finally got our food and had to eat fast because we came from far. After trying to speak to the lady at the register she made excuses for the bad waiter and did NOT let us talk to a manager. We understand it was busy but all the tables were being served and ate first…. We came in with a family and they got their food first, while we waited for TWO HOURS. I wish I was exaggerating but if cameras are on they can take a look. The waiter did not put the plates in the table she made us have to grab it while hot and even if the person was right next to her. Again Cameras will show all I am saying. It be your own people treating you less and this staff showed that. Hope there is a response because the experience...