A1 Wings — Restaurant in Georgia

If i could give zero stars, I would! We order from A1 at least once a week. I typically get flats, but today I was craving boneless wings badly, so I called and placed an order for pick up. I ordered a 10 piece boneless wing with fries and ordered my husbands meal. My husband went to go pick the order up and my order was not boneless, they had bones, so my husband spoke to them and said my wife ordered boneless wings, this meal is not correct. They started to fight him and told him I did not order boneless nor did I mention boneless, when in fact I did and I know I did because of how badly I was craving them. I worked in multiple fast food places growing up and I was always taught, customer is ALWAYS right. They than proceeded to Say they will not remake the order. If we wanted boneless wings, we would have to pay for them in addition to the incorrect order. My husband is not a confrontational person so he left after he asked them multiple times to remake the order. It took me to call the store multiple times, arguing and threatening to dispute the charge with my bank to have them remake my order the correct way and all of that for nothing because their boneless wings are NASTY. It was just flavored DRY chicken chunks, nothing like boneless chicken wings I have had at other wing spots. They definitely lost a loyal...

Hi Unika B, we saw you order with us on the ubereat app at 8:15pm Dec 20,2024, and you cancle the order by yourself after 3 minutes the order we was received, and the order was cancel and we did not have enough time to make order yet, and ‘order was cancel’ you did not received the order and how you can get drink and also report that ‘there was a roach in you drink’ ??????? Order cancel by yourself ,but we still try to help you and we told you on the phone you need to contact the ubereat customer service because you order on their app,you paid on the app, they collect the money and we did not have right to handle the refund payment,because we did not have any your payment information, but you tried to ask us store id number, I confuse??? The id number only for our account manager use only, we refuse...

So I ordered through DoorDash, I ordered spicy lemon pepper on acc Accident But called them immediately to let them know I made a mistake and ordered the wrong flavor And could they switch it to regular lemon pepper? The lady said OK when my food arrived my wings were spicy lemon pepper. I called to let them know. They act like I was lying about what I got when I’m the one tasting them so for them to not acknowledge their customers, I will never order from them again And the fact that I paid over 20 bucks is too much to not be able to eat what I ordered when they got it wrong on their part. I felt like they covered it up and thought I wouldn’t notice but I noticed it so we’ll never order...