Dear Burger King Customer Service,
I am writing to express my extreme disappointment and frustration with the rude and disrespectful behavior exhibited by the management at one of your Burger King locations. The incident that occurred during my recent visit has left me deeply dissatisfied and unwilling to return to any Burger King establishment unless there is a change in management.
Upon ordering my meal, I requested a specific sauce to accompany my order. However, when the employee handed me the bag, the manager abruptly snatched the sauce out of my hand without any explanation or apology, she was a middle aged black lady with braids, This by act of rudeness and disrespect was not only shocking but also completely uncalled for.
As a customer, I believe it is essential to be treated with respect and courtesy, regardless of the situation. The behavior displayed by the manager was not only unprofessional but also unacceptable. It is disheartening to witness such behavior from a member of the management team, who should be setting an example for the rest of the staff.
This incident has left me with a negative impression of Burger King as a whole. I firmly believe that a change in management is necessary to ensure that customers are treated with the respect they deserve. Until such changes are made, I regret to inform you that I will not be returning to any Burger King locations.
In addition to my dissatisfaction, I kindly request a refund for the unsatisfactory experience I endured. I believe it is only fair to be compensated for the poor treatment I received during my visit.
I sincerely hope that you take my complaint seriously and address this matter promptly. It is crucial for Burger King to uphold high standards of customer service and professionalism to maintain the loyalty of its customers.
Thank you for your attention to...
Read moreTo whom it may concern,
I am writing to express my deep disappointment and frustration regarding the rude and disrespectful conduct of certain employees at your establishment. It is disheartening to encounter such behavior, which not only tarnishes the reputation of your business but also creates an uncomfortable and unpleasant experience for customers like myself.
During my recent visit, I was appalled by the lack of professionalism displayed by your staff. Their disrespectful attitude and offensive language were not only uncalled for but also completely unacceptable. It is disconcerting to witness employees who seem to have forgotten the basic principles of common courtesy and respect.
Furthermore, the conduct of these individuals was not limited to verbal rudeness alone. Their actions were equally repulsive, displaying a complete disregard for hygiene and cleanliness. Such behavior not only reflects poorly on your establishment but also poses a potential health risk to customers.
As a loyal customer, I believe it is crucial for businesses to uphold high standards of customer service and professionalism. It is imperative that you take immediate action to address these issues and ensure that your employees are trained to treat customers with the respect and dignity they deserve.
I sincerely hope that you will take my complaint seriously and take the necessary steps to rectify this situation. I believe that by addressing these concerns promptly, you can restore the faith of your customers and create a more positive and welcoming environment for all.
Thank you for your attention to this...
Read moreThe marquee says, "Hamburgers For Breakfast". NOT!
I have driven out of my way twice for the sole purpose of having a hamburger for breakfast.
The first time a guy told me the grill wasn't set up yet? It was 7 am! I told him, "That's disappointing., and tried to order something else.
The guy tried taking my order but couldn't do that right either and I could hear a Manager repeating my order to him in the background. He still couldn't get it so, the manager took over.
When I pulled up to the window I pointed to the marquee and told a young woman they shouldn't advertise "Hamburgers For Breakfast" if they can't serve them. She pointed over her shoulder and said, "He's just lazy." She was pointing to the guy who had tried to take my order. Apparently, he was the cook.
Today the answer I got from the speaker was, "I'm the only person here to take orders and prepare them. I haven't had a chance to set up the grill yet. It should be ready in around 30 minutes."
I was going to go in and complain but when I saw her taking an order out to someone who had been waiting curbside, I felt sorry for her. She probably had to open by herself because someone didn't show up for work.
The service there was usually pretty decent, and I know it's hard to find good workers in almost every industry today, but in the food service and retail industry, your reputation is only as good a your last...
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