Chick-fil-A — Restaurant in Georgia

AVOID THE DRIVE-THRU AT ALL COSTS!!!Worst Chick Fil A drive-thru EVER!!!! That is why they get a 3. As always, the people are super nice but go inside to order and take home. Otherwise you may be waiting there for 20 minutes after you get your food because the moron in front of you has a complaint about a previous trip and wants credit and instead of them having her move up to the waiting position out of the line they stand there and take forever to listen to her gripes and get her food order and then her food . In the meantime time you have your food, and it's getting colder by the second, thanks to the rude Karen in the drive thru who was too lazy to go in and voice her complaints inside. She even rejected her ice cream cone because it didn't have sufficient ice cream on it. They made her another one, because of course they are always super nice. I wanted to throat punch her. So you're stuck, and the 4 people behind you who also have their food are stuck, and you're at Chick Fil A. You can't say the words that want to come out of your mouth.....because this is God's chicken and it's just not ok. The food gets a 3 because the quality seems to have slipped. I don't think that is a local thing. I think that is at all Chick Fil A restaurants. They have changed their recipes or something in the last 10 years, and it seems like they just aren't what they used to be. And come on guys a piece of chicken the size of the tip of my pinky doesn't constitute as a chicken nugget. At almost a dollar, a nugget little bits of chicken shouldn't be counted as full nuggets. We will continue to go to this location, but lesson learned, we will never use the...

This was their first day open at this location. You never would have known it. - other than how immaculate, new and shiny everything was. Just beautiful. They had their operation running smooth, as always. Food - delicious! Chick-fil-A is the king of the fast food industry and this new store did not disappoint. -EDIT- since they started DoorDash deliveries all of my delivery orders are wrong and missing items. When calling the store to advise them the phone system walks you through the prompts and then hangs up on you. Today I selected catering and the young man advised that they have a repair order with AT&T to fix the phones. Anyway, I advised him that whomever prepares Doordash orders is consistently forgetting items or putting in wrong items. Hopefully they will do better. But beware, you may order a bowl with a chicken breast filet, egg, bacon, sausage and tomato and get no chicken. Or, have chicken and no egg. Or have two chickens and nothing else. Or have a bowl with chicken and then full of tomatoes. Seriously the combination of mix-ups has been endless. So you are warned be prepared to have wrong items delivered by Doordash (not their fault) and then you can call an Uber to take you up to the store and get the store to correct it. 🤣😏Additionally, the last two orders of 12ct nuggets has only had 11. Go figure. This location is becoming my least favorite. The messed up orders are soo bad that it makes you wonder if the employees are secretly, extremely unhappy? Because of course they will tell you with a smile, My...

They seemed very nice and the place seemed very clean but they were a bit slow and they forgot the Mac and Cheese I paid for for my grandson. We got home and not there...sigh. I live in Stockbridge, and it was not worth the gas to drive back.

Update: I have visited many times since the first time above, and I wish today's visit, which Google just so happened to ask me to update today, sucks for them.

We had our grandson again this time, so we actually ordered a kids' meal with Mac and Cheese, which we did get this time. Fyi... No one ever reqched out about the previous review and non receipt of Mac & Cheese, but I also did not reach out to them. We also ordered 2 large fries for us and 2 frosted drinks, which are just drinks mixed with the ice cream....yucky!! (my husband liked his)... and my fries were also not good? I was super disappointed.

I usually get hot, delicious fries from this location. Occasionally, they are not as good, but never this bad... they were so bad that my husband switched with me, so he didn't have to go back. I am not sure why his tasted different, but he even agreed that mine were not good and his were good. We also waited a long time for our order.

Well, since this is the only one we pass often, I will go back since nothing egregious has happened. Most people have had the Chick-fil-A excellence and have come to expect exemplary service and food. Just know this location is not a highest rated Chick-fil-A location....in my opinion....