This Dunkin location has a disrespectful staff every time Iâm here. I never post reviews but Iâve been drinking coffee more so Iâve been having more of these negative encounters. The staff is mostly Indian (99% sure) & are straight up rude to those that are American. They are super chill with the Somali & Ethiopian ppl that are always here but switch up on a lot of other folks. They always rush you to order if you take more than 2 secs to look at the menu. I like trying new flavors so everywhere I go Iâll browse the menu. But if I do that here all I get is âhurry upâ âwhy donât you know what you wantâ â you take too longâ. One specific lady thatâs always doing drive thru gets upset when I use my T-Mobile code 1x a week for a free medium latte. I donât understand why she gets upset bc it doesnât effect her pay AT ALL & if I can get it for free I will. The affiliation code is between T-Mobile & DDâs corporation, itâs above her. She will charge me sometimes for whipped cream 0.25, other times say itâs 0.50 but if I go to another location they donât charge at all. Another time she said I couldnât use the code at all bc I ordered a âspecialty drinkâ when all I changed was asking her to put the whipped cream at the bottom of the cup so it can be mixed already. Today I went to the drive thru & ordered 2 lattes with whipped cream & was prepared to pay the 0.50 extra. After placing the order at one window, we drive to the next and hand her 2 phones with the code for the free latte. After scanning she hands me one drink w/o whipped cream. I assumed she mightâve misheard the order but the sticker on the drink that shows the order clearly says with whipped cream. She goes âyou didnât want w. Cream right?â And I said I asked for both with it, she says itâs 0.25 each, I got upset & asked well why didnât you put it on there at all, she says youâre using the code & that doesnât cover it, I tell her I was going to pay the difference but you guys also keep changing the price idk what it even is. I didnât care anymore about the cream so I just said nvm & took the drink. She hands me the receipt to show me she didnât charge me for the cream like she did me a favor but NEITHER drink had any whipped cream anyway. Because I go here so often Iâm sure she heard my voice ordering, knew I was using the code & chose not to put the cream on there. Whatever the reason is idc bc Iâm a paying customer outside of that 1 free latte a week so Iâm not going to be disrespected over a worker getting upset that Iâm getting...
   Read moreI went to your establishment on Memorial Drive and was completely disrespected by one of the supervisors there.
It was approximately 7:35p on May 4, 2022 and I wanted a scoop of ice-cream. The drive thru line was extremely long so I decided to go in.
The line inside was a bit long too and the employee seemed to be the only one working the register and making orders.
I politely told him I wanted ice-cream and he smirked and went over to the ice-cream area and proceeded to grab a cone with his bare hands.
I said âWith all do respect, could you please put gloves on?â He began hollering at me and stated âTHERE ARE NO GLOVES!! I AM FINE!â as he showed me his dirty hands with dirt caked under his fingernails. He then slammed the ice-cream door shut, ignored me and started taking the next order!
I said to the gentleman he was speaking to âExcuse me Sirâ. I then asked the employee why he was being disrespectful and getting so angry and he then screamed at me to âGET OUT!!â I said âI want to speak to your supervisor!â He screamed âI AM THE SUPERVISOR!!â
This is extremely disrespectful, unsanitary and rude! I was not rude at all and I would think that as a supervisor in a food establishment nonetheless, his behavior was less than exemplary!
His behavior was...
   Read moreDunkinâ Donuts is a solid choice for a quick breakfast, especially when youâre on the go. Their breakfast sandwiches, like the bacon, egg, and cheese croissant, are always satisfyingâsimple, fresh, and filling. The bagels are good too, whether you want them plain or as part of a sandwich.
But letâs be real: the coffee is the main draw here. Dunkinâ serves up consistently great coffee, whether youâre into hot, iced, or something a little fancier like a caramel latte. Itâs reliably strong and always hits the spot when you need a morning boost.
The donuts, of course, are a classic â nothing groundbreaking, but perfect if youâre craving something sweet with your coffee. Plus, their drive-thru and mobile ordering make it super convenient when youâre in a rush, and the staff is usually quick and friendly.
Itâs not the place for a leisurely breakfast, but when you need something fast, tasty, and dependable, Dunkinâ always delivers. Itâs the kind of place you can count on for a solid breakfast when youâre short on time but still want something that feels...
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