This Dunkin location has a disrespectful staff every time Iām here. I never post reviews but Iāve been drinking coffee more so Iāve been having more of these negative encounters. The staff is mostly Indian (99% sure) & are straight up rude to those that are American. They are super chill with the Somali & Ethiopian ppl that are always here but switch up on a lot of other folks. They always rush you to order if you take more than 2 secs to look at the menu. I like trying new flavors so everywhere I go Iāll browse the menu. But if I do that here all I get is āhurry upā āwhy donāt you know what you wantā ā you take too longā. One specific lady thatās always doing drive thru gets upset when I use my T-Mobile code 1x a week for a free medium latte. I donāt understand why she gets upset bc it doesnāt effect her pay AT ALL & if I can get it for free I will. The affiliation code is between T-Mobile & DDās corporation, itās above her. She will charge me sometimes for whipped cream 0.25, other times say itās 0.50 but if I go to another location they donāt charge at all. Another time she said I couldnāt use the code at all bc I ordered a āspecialty drinkā when all I changed was asking her to put the whipped cream at the bottom of the cup so it can be mixed already. Today I went to the drive thru & ordered 2 lattes with whipped cream & was prepared to pay the 0.50 extra. After placing the order at one window, we drive to the next and hand her 2 phones with the code for the free latte. After scanning she hands me one drink w/o whipped cream. I assumed she mightāve misheard the order but the sticker on the drink that shows the order clearly says with whipped cream. She goes āyou didnāt want w. Cream right?ā And I said I asked for both with it, she says itās 0.25 each, I got upset & asked well why didnāt you put it on there at all, she says youāre using the code & that doesnāt cover it, I tell her I was going to pay the difference but you guys also keep changing the price idk what it even is. I didnāt care anymore about the cream so I just said nvm & took the drink. She hands me the receipt to show me she didnāt charge me for the cream like she did me a favor but NEITHER drink had any whipped cream anyway. Because I go here so often Iām sure she heard my voice ordering, knew I was using the code & chose not to put the cream on there. Whatever the reason is idc bc Iām a paying customer outside of that 1 free latte a week so Iām not going to be disrespected over a worker getting upset that Iām getting...
Ā Ā Ā Read moreI went to your establishment on Memorial Drive and was completely disrespected by one of the supervisors there.
It was approximately 7:35p on May 4, 2022 and I wanted a scoop of ice-cream. The drive thru line was extremely long so I decided to go in.
The line inside was a bit long too and the employee seemed to be the only one working the register and making orders.
I politely told him I wanted ice-cream and he smirked and went over to the ice-cream area and proceeded to grab a cone with his bare hands.
I said āWith all do respect, could you please put gloves on?ā He began hollering at me and stated āTHERE ARE NO GLOVES!! I AM FINE!ā as he showed me his dirty hands with dirt caked under his fingernails. He then slammed the ice-cream door shut, ignored me and started taking the next order!
I said to the gentleman he was speaking to āExcuse me Sirā. I then asked the employee why he was being disrespectful and getting so angry and he then screamed at me to āGET OUT!!ā I said āI want to speak to your supervisor!ā He screamed āI AM THE SUPERVISOR!!ā
This is extremely disrespectful, unsanitary and rude! I was not rude at all and I would think that as a supervisor in a food establishment nonetheless, his behavior was less than exemplary!
His behavior was...
Ā Ā Ā Read moreDunkinā Donuts is a solid choice for a quick breakfast, especially when youāre on the go. Their breakfast sandwiches, like the bacon, egg, and cheese croissant, are always satisfyingāsimple, fresh, and filling. The bagels are good too, whether you want them plain or as part of a sandwich.
But letās be real: the coffee is the main draw here. Dunkinā serves up consistently great coffee, whether youāre into hot, iced, or something a little fancier like a caramel latte. Itās reliably strong and always hits the spot when you need a morning boost.
The donuts, of course, are a classic ā nothing groundbreaking, but perfect if youāre craving something sweet with your coffee. Plus, their drive-thru and mobile ordering make it super convenient when youāre in a rush, and the staff is usually quick and friendly.
Itās not the place for a leisurely breakfast, but when you need something fast, tasty, and dependable, Dunkinā always delivers. Itās the kind of place you can count on for a solid breakfast when youāre short on time but still want something that feels...
Ā Ā Ā Read more