This Dunkin location has a disrespectful staff every time I’m here. I never post reviews but I’ve been drinking coffee more so I’ve been having more of these negative encounters. The staff is mostly Indian (99% sure) & are straight up rude to those that are American. They are super chill with the Somali & Ethiopian ppl that are always here but switch up on a lot of other folks. They always rush you to order if you take more than 2 secs to look at the menu. I like trying new flavors so everywhere I go I’ll browse the menu. But if I do that here all I get is “hurry up” “why don’t you know what you want” “ you take too long”. One specific lady that’s always doing drive thru gets upset when I use my T-Mobile code 1x a week for a free medium latte. I don’t understand why she gets upset bc it doesn’t effect her pay AT ALL & if I can get it for free I will. The affiliation code is between T-Mobile & DD’s corporation, it’s above her. She will charge me sometimes for whipped cream 0.25, other times say it’s 0.50 but if I go to another location they don’t charge at all. Another time she said I couldn’t use the code at all bc I ordered a “specialty drink” when all I changed was asking her to put the whipped cream at the bottom of the cup so it can be mixed already. Today I went to the drive thru & ordered 2 lattes with whipped cream & was prepared to pay the 0.50 extra. After placing the order at one window, we drive to the next and hand her 2 phones with the code for the free latte. After scanning she hands me one drink w/o whipped cream. I assumed she might’ve misheard the order but the sticker on the drink that shows the order clearly says with whipped cream. She goes “you didn’t want w. Cream right?” And I said I asked for both with it, she says it’s 0.25 each, I got upset & asked well why didn’t you put it on there at all, she says you’re using the code & that doesn’t cover it, I tell her I was going to pay the difference but you guys also keep changing the price idk what it even is. I didn’t care anymore about the cream so I just said nvm & took the drink. She hands me the receipt to show me she didn’t charge me for the cream like she did me a favor but NEITHER drink had any whipped cream anyway. Because I go here so often I’m sure she heard my voice ordering, knew I was using the code & chose not to put the cream on there. Whatever the reason is idc bc I’m a paying customer outside of that 1 free latte a week so I’m not going to be disrespected over a worker getting upset that I’m getting...
Read moreI went to your establishment on Memorial Drive and was completely disrespected by one of the supervisors there.
It was approximately 7:35p on May 4, 2022 and I wanted a scoop of ice-cream. The drive thru line was extremely long so I decided to go in.
The line inside was a bit long too and the employee seemed to be the only one working the register and making orders.
I politely told him I wanted ice-cream and he smirked and went over to the ice-cream area and proceeded to grab a cone with his bare hands.
I said ‘With all do respect, could you please put gloves on?’ He began hollering at me and stated ‘THERE ARE NO GLOVES!! I AM FINE!’ as he showed me his dirty hands with dirt caked under his fingernails. He then slammed the ice-cream door shut, ignored me and started taking the next order!
I said to the gentleman he was speaking to ‘Excuse me Sir’. I then asked the employee why he was being disrespectful and getting so angry and he then screamed at me to ‘GET OUT!!’ I said ‘I want to speak to your supervisor!’ He screamed ‘I AM THE SUPERVISOR!!’
This is extremely disrespectful, unsanitary and rude! I was not rude at all and I would think that as a supervisor in a food establishment nonetheless, his behavior was less than exemplary!
His behavior was...
Read moreDunkin’ Donuts is a solid choice for a quick breakfast, especially when you’re on the go. Their breakfast sandwiches, like the bacon, egg, and cheese croissant, are always satisfying—simple, fresh, and filling. The bagels are good too, whether you want them plain or as part of a sandwich.
But let’s be real: the coffee is the main draw here. Dunkin’ serves up consistently great coffee, whether you’re into hot, iced, or something a little fancier like a caramel latte. It’s reliably strong and always hits the spot when you need a morning boost.
The donuts, of course, are a classic — nothing groundbreaking, but perfect if you’re craving something sweet with your coffee. Plus, their drive-thru and mobile ordering make it super convenient when you’re in a rush, and the staff is usually quick and friendly.
It’s not the place for a leisurely breakfast, but when you need something fast, tasty, and dependable, Dunkin’ always delivers. It’s the kind of place you can count on for a solid breakfast when you’re short on time but still want something that feels...
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