Floyd Wings and Grill — Restaurant in Georgia

Always wait approx 2 hours for food to be delivered so we make sure to order appropriately knowing this. Tonight, we waited an hour and a half which was surprising since it’s normally 2 hours, however, after that hour and a half they showed up without half of my order claiming they were out of what they needed to make it. No call, no heads up, nothing. So now I’ve waited all this time to still be starving! How do you run out of what you need to make a hot ham and cheese sandwich??? And even so, call and let your customer know so they can at least have the option of ordering something else or making other arrangements instead of waiting forever for nothing!!! I’ve always forgiven the fact that they screw up every single time we order and leave off the extra sauce I pay for because the food is pretty good but this is inexcusable. Now my husbands food gets cold while he goes to get me something to eat when we could have done that while waiting if only we had gotten the common courtesy of a freakin call an hour and a half ago. We will never order from this place again. Absolutely...

With prices these days my husband and I are very picky about where we spend our money on food, because I cook 7 days a week except for when I am just to busy. I work part time, take care of my mother, and grandmother, drive over an 2 hours to take care of them every other day. So I work as much as I can, and I love cooking, its a passion. So we decided to stop big fast food chains, minus a tiny handful. We only eat where the food is good, the staff is friendly. Anyway, anything we have ever ordered from here has been amazing. Our go to is lemon pepper wings and burgers. We think the staff is kind and caring. Ive seen the guys give people water, and in general just be so kind, even if its just water other places dont offer that. So we are proud to be customers for as long as Floyd Wings and Grill exists. Oh, I forgot to mention that they have great prices in comparsion to most fast food these days. Next time I won't devour my food and will take a picture...

I am not someone who normally writes reviews but after seeing so many good reviews I decided to give it a try. We ordered lemon pepper boneless Wings, fried rice, fried mushrooms and sprite. However, we received honey lemon pepper boneless Wings that were AWFUL with French fries (not rice) that were soggy, fried mushrooms (pretty good) and they forgot my sprite after we waited over an hour and a half for our food. Then while talking to one of the employees, Carla, because there "was no manager on duty" I was on hold I was trying to eat the wings when I found HAIR in my food! I let her know someone could come pick up the whole order because we weren't going to eat it and that I want a refund. She actually sent the driver back to pickup the food!! I would NEVER eat at, or from, this restaurant! I got a refund so I'm not writing this to get free food or money I'm doing it because I think there are a lot of false reviews...