Popeyes Louisiana Kitchen — Restaurant in Georgia

This location DEFINITELY doesn't deserve 1 star! In order to leave a review you have to select a rating. I have never seen a Popeyes where I have had to wait in line for 20 + minutes to place a order. All the while the drive thru employee left her headset on and we could hear her entire conversation with the previous customer and the other employees and she wasn't very nice and seemed very stressed with her job and her co-workers as well. We were finally able to place our order,and pulled up to the window for pick up. When my husband went to pay for our food the employee said that she couldn't accept cash. It had to be exact change or debit or credit card. Luckily I had a card. If your location will only accept certain forms of payment then a notice should be posted before you order. We get our food and stop to eat, open our order and it's wrong. Drinks come with the combo meals, but we were charged for a combo meal and also for a drink. There was no way to get the order corrected due to the extremely long line of the drive thru and the dining room being closed to the public. So I can tell you that we will not eat at this location again and if these problems are not corrected quickly this location will not be in...

Please do yourself a favor and ride on past this restaurant to the Chick fil a. If this location is even open or will even take your order when you do go by. I ordered my food and was told to pull up and someone would bring it out to me. As I waited two young women working in the Popeyes screamed and cussed each other the whole time to where everyone (yes even outside the building could hear them). You can also hear and see the GROWN man manager cussing and screaming at the one of the girl’s. I wanted and they served at least ten people their food while I waited 45 mins to get my order. Every single person served while I waited had to park and go in because their orders were wrong and one customer even recorded the manager screaming and cussing him just because he asked for his money back. Commerce has always pretty much had poor customer service in general everywhere but especially now after COVID. Do yourself a favor and just ride on down to the Jefferson exit. Every place other than Longhorns and chick fil a is either dirty to the point that it will make you sick or paying high prices for less food, bad service, and waiting double the time of anywhere else. Do NOT eat at...

This place is awful! I know it’s been busy since it’s opening but you would think after a couple of months it would improve, right? No. When I went tonight there were only 6 cars in line, not too bad at all. I was there for an entire hour. Why did it take an hour to serve those 6 cars, especially considering the dining room is currently closed? One lady a few cars ahead of me waited for 20 minutes before anyone even took her order! Once I was finally able to place my order, I’m notified that they are out of chicken strips so I just ordered the 2pc meal instead. Once I get home I realize the order isn’t even correct! This is the 3rd time we have attempted to eat here since it opened and all 3 experiences were terrible with slow service, missing items & incorrect orders. I will never go back again. I’ll take my business to the other chicken place where service is fast, food is correct & delicious and it’s always their pleasure...