I placed an order for carry out on the phone at 11:20pm, the restaurant shows as closing at 12:15am. I arrived to the restaurant around 12am and was told they were already started closing the register so they couldn’t take my money.
Thinking they might be confusing me with someone trying to place a new order, I told the 2 women there I already placed an order on the phone. One of them said she knew because she took the order, BUT SHE THOUGHT I WASN’T GOING TO COME SO SHE GAVE THE FOOD AWAY TO SOMEONE ELSE.
I couldn’t make up something so absurd. I thought she was joking, then she said the person looked homeless so she gave the food away.
I don’t have a problem with Pizza Hut feeding the homeless if they choose to do so, but is it common practice to give away $40 worth of food randomly after taking a carry out order on the phone…. Or did the women working there just want to close up early?
I even took this picture to show the restaurant is clearly still open.
This is a ridiculously...
Read moreThank goodness you can dine in again! We were seated quickly and they were pretty busy. They had 2 ladies working the dining room and they were quite attentive to our needs. Food came out quickly and was as ordered, hot, and fresh. The taste was great. I'm so used to eating it 30 mins after it was cooked for take out. Dine in is the way to go. My only complaint really was that the inside is DARK! So much so that we used our cell phone lights to look at the menu. Please Pizza hut... Put some lights in this place even if it's the ugly hanging ones from the old days. Overall it was a good experience. A really high 4, but not quite a 5 since I couldn't see the menu or what I was eating without using my cell phone light. It's not a bar or movie theater, turn on some lights! I'd eat here again and soon. It's certainly better than it has been...
Read moreI do not recommend coming to this pizzeria, very terrible attitude towards customers, when my wife and I came we waited a long time for service, we never waited, we approached the staff ourselves, first of all this service does not have the elementary correct ethics of customer service, secondly they told us to sit at a different table than we chose, they told us to sit at a table for the disabled, and we noticed that the people who came after us were served faster, we were served last, and the table we were seated at was very dirty, I started cleaning it myself and she saw it and did not even apologize for the dirty table, after that I noticed that the girl was walking around the hall and offering extra Pepsi to everyone, and only our table was bypassed, the attitude is terrible, such employees should...
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