Sunrise Grill — Restaurant in Georgia

First off, I have always done business here and I’ve invited countless business colleagues to come here to have a breakfast and meet session. Sadly, this will no longer be taking place. I called in for a to go order today (like I do a lot!) and I was told “ok see you when you get here” even though I did wonder what the total was? Either way, for all to see and hear, they DO NOT TELL THEIR HARDWORKING CUSTOMERS that they up charge from every angle they can. They charge you the merchant fee (credit card fee) and also add an automatic gratuity on a to go order. 1) that’s just being scummy. 2) when I called to ask why they started doing an automatic gratuity on TO GO ORDERS they told me “sir, we don’t tell people over the phone about that, BUT (with a very you know what attitude) didn’t you read the window sign BEFORE YOU WALKED IN?!?” Um lady, I can’t see the window over the phone? And I also just spent 10 dollars in gas to come pick this __ up, I didn’t check the window since you have to tell people what you are charging them anyways right?!?!?! That’s when she told me “yeah we don’t tell people that over the phone” WHAT? As a future business owner I am actually appalled that they would speak to a customer like that when THEY DON’T TELL THEM ABOUT A HIDDEN CHARGE. They were Very disrespectful over the phone (the manager) and they immediately went to “sir we will just take off the gratuity” WHATS THE POINT OF CHARGING ONE THEN?!?! Oh I see, wait until someone says something to take it off but if they don’t...FREE MONEY. Don’t do business with schemers. It’s shameful and they should be reviewed by the Better Business Bureau. A decade long customer just gets thrown in the trash over a 3 dollar tip. Great...

THIS POST COULD SAVE YOU A FEW $$$! We have eat at Sunrise Grill multiple times and always enjoyed it. I ate breakfast there about 3 weeks ago and it will be my last time. I ordered the meat omelette (what I always order) and I asked the waitress if I could get jalapeño peppers instead of bell pepper; this was the ONLY change that I made to the omelette. The waitress told me sure.

I received my meal and it was very good. I received my bill and was SHOCKED! The price for my omelette was over $12; it should have been close to $7! I tried to get the waitress’s attention but she never came back. I went to the register to pay my bill and questioned the cashier about the charge. She proceeded to tell me that I was charged for “create your own omelette”. Because I asked for jalapeños instead of bell peppers, I was charged almost double! I explained to the cashier that I had been in multiple times and ordered the same thing and was never charged this way. She apologized and said they just had a meeting going over this policy. I told her that I was not informed about the up charge. She said that they were told in the meeting not to mention the up charge to customers unless the customer asked! The cashier refused to change my bill, so I asked to speak to a manger. She said the manager was not in, but she took my name and number and promised that I would receive a call. I NEVER received the call. Fast forward 3 weeks; this past Saturday my wife and I were trying to decide where to go for breakfast. My wife suggested Sunrise...

Service was mediocre, at best.

The food was even worse. I ordered the corned beef and over easy eggs. The corned beef was inedible. It looked like they had pureed the corned beef and poured it onto the griddle, cooking it like one would cook a pancake. The eggs were over hard. The undersides, brown. Their "famous" home fries (breakfast potatoes) are basically boiled and seasoned potatoes.

My daughter's fruit bowl was unpleasant, to put it lightly. When asked, our server described the bowl as having strawberries and blueberries, along with some melon and pineapple. She stated that some of the fruits were "flash" frozen to make them "juicy". I'm pretty sure that's just an excuse for serving frozen fruit instead of fresh.

On the plus side, my 16-year-old son enjoyed his breakfast burritos, my 21-year-old daughter liked her poached eggs and English muffin. And, the coffee wasn't bad.

There is no atmosphere worth mentioning. It's a breakfast restaurant in a shopping plaza.

Overall, this was a very disappointing visit. There were 6 in our party. It's a good thing we only had 6. Originally my adult daughter, son-in-law and two grandchildren were going to join us, as well. When we called earlier we were told that they would not move tables to accommodate our family size and we would have to sit at two different tables, with no guarantee that we would even be near each other.

We spent right at about $100 total. Tipped right at 15%, because that's who we are.

We...