Jewelry Repair Services of Augusta — Local services in North Augusta

I cannot recommend this place enough!! I took my ring in to have the band repaired - it had cracked. Amanda was wonderful, quoted me a very reasonable price, and had it repaired within 24 hours. A few weeks later, it cracked again. (For reasons not worth getting into, I do not believe for a second it had to do with the repair.) I brought it back in and they took my concerns seriously, repaired it again within hours and did not ask for additional payment. When it cracked for a third time, they went above and beyond - replaced an entire portion of the band to ensure I did not have problems and would not accept payment for the materials or labor. They were transparent and honest throughout the entire process. She certainly has a customer for life!

(And independent of her knowledge and skill, she was also incredibly kind to and tolerant of my wild children, which was very much...

I requested to have a wedding band contoured to my engagement ring, but due to miscommunication between business partners, my engagement ring was altered without calling for permission which ultimately caused permanent damage to my engagement ring. At first glance, it's hard to tell which side was removed, but there is horrible cracking on the inside of the setting and dents in my gold under the accent stones that are still visible without a microscope. I requested to have the stone removed to do a better repair job, but they refused even after I offered to pay out of pocket. I am disappointed with the outcome as l have been a loyal customer over the last year and now have lost value on my ring due to poor restoration. It was in excellent condition and should have never been...

The lady who took my ring for repair (I assume she's the owner) was very kind and polite.

She said it would be due the following Tuesday, however the work ran late and it wasn't ready for another week. I wish they would have updated me, but when I called to ask what the status of the work was, they were very professional.

When I picked up my jewelry (a ring I needed resized and cleaned) It was GORGEOUS. The work was extremely well done, the polish was great, and it really popped.

Regarding price, I don't know much about average service costs, so I'll just say what I paid and you decide. It was $150 for a resize from 9.5 to 11.5...