Iāve come to this firehouse for lunch weekly for about 6 years. It used to always be clean, most of the employees knew me by name, some even by order but over the last year or so it has gone really downhill. Twice now Iāve bought a drink with my meal only to be told after there is no ice... Wish I would have known that before I paid to drink warm sweet tea. Once I bought a drink and there was no soda available, the carbonation was out. Again, would have been nice to know. The sandwiches are pretty inconsistent, sometimes theyāre perfect, (the reason I keep coming back) other times there is hardly any mayonnaise, a tomato that really should have been thrown in the trash, or mustard when I specifically asked for no mustard. But the last straw that made me write this review today was I ordered a combo and paid as usual only to be handed a large cup instead of the standard medium. I look around and realize everyone has large cups. They are just automatically up charging to large without even asking? Thatās not right. I should have been paying more attention, but after coming for years itās so routine I didnāt even notice I paid more until after I got this ridiculously large cup. I was on my lunch break and am not gonna hold up a line for 30 cents, but Iām just sick of the service slipping and now I feel like theyāre trying to take advantage of people by not even asking what size drinks. Iām very...
Ā Ā Ā Read moreāļøāļøāļøāļøāļø Top-Tier Subs and Even Better Service!
Firehouse Subs continues to set the standard for what a fast-casual dining experience should be. From the moment I walked in, I was greeted with friendly smiles and a warm welcome that made me feel like a valued guest, not just another customer.
The sandwiches? Absolutely phenomenal. Freshly steamed meats, perfectly toasted bread, and ingredients that taste as good as they look. You can tell thereās real care and quality behind every order. I especially appreciate the attention to detailāthey get it right every time.
What really makes Firehouse Subs stand out, though, is the team. The staff are fast, courteous, and genuinely seem to enjoy what they do. It creates a positive, upbeat atmosphere that keeps me coming back.
Between the amazing food and outstanding customer service, Firehouse Subs delivers a consistently excellent experience. If you're craving a sub thatās a cut above the rest, this is the...
Ā Ā Ā Read moreFood is awesome.The service sucks Ordered my food online. Went to pick it up they told me I was in the wrong place then after a couple of minutes they said it would be just a minute they was finishing. So I sit down sit there for 15 minutes got up and ask about my food and they did not know nothing about it. Look yall Common sense is not common sense no more. This is what we got to look forward to to run our country. We are all in trouble these kids of to day can't even keep focus and run a fast food business and keep track of what they're doing much less run our country for us. I'm sorry if I hurt anybody's feelings I think the owner of fire house needs to have a adult manager in his business to keep track of what's going on so I blame it on the Owner!!!!!!! Not the kids. Sorry I did get our food after there blonde/stoned moment thanks again fire house for...
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