The Original Big Daddy's — Restaurant in College Park

I came in to pick up a doordash order on New Year’s Day at about 5pm. The line for doordash pickups was ridiculous. There were 2 orders that were ready, just sitting on the counter so I peeked to see the name on it to see if it was mine. The older female cashier,with a gray hair and a puff ball, had an attitude and told me I couldn’t touch the bags. Well first of all, if y’all had better control over the situation, you wouldn’t be having that problem in the first place. Second, I’m over the f’n attitudes given by the staff at some of these restaurants. You, as a staff member, shouldn’t even LOOK like you have an attitude. It’s not the customers’ fault your establishment is open for business or that you had to come to work. If it weren’t for us you wouldn’t even have a job. Leave your nasty ass attitudes at home! I don’t think Big Daddy’s should partner with food delivery services. Clearly y’all can’t handle it. It shouldn’t have been 10+ people waiting for delivery orders yet y’all had 4 orders sitting on the table waiting to be picked up and no one designated to handle the delivery orders. Horrible service!

Update: My family and I visited Big Daddy's last night and the line was wrapped as usual but that's not the issue. The issue is that there is no type of structure or order. There were about 5 people all bunched up in one area while a whole side was left unattended. The man who was working that side kept walking away, walking in circles and just looking at people crazy. When he FINALLY got to us, he threw my dressing in the container like a pile of slop, then walked away again. As for the other employees, one guy was moving slow and too busy laughing and joking with customers instead of focusing on doing his job, one girl with colored hair walked up while talking on her phone. The macaroni and cheese had enough salt to send someone into cardiac arrest, the caramel cake was nasty and tasted nothing like caramel cake. The broccoli and cheese casserole was not good. Big Daddy's has went downhill significantly. The food and service used to be so good, now it seems like the owner and workers just don't care. I'm surprised it's still open.The food is way too overpriced for such bad service and subpar food. We will...

EVERYTHING ELSE was banging EXCEPT THE RIBS!! But when I say EVERYTHING ELSE was banging I MEEEAN EVERYTHING. ELSE. Was. Banging.

It what's my first time in there and I came with my daughters. I initially thought that we could dine in because that's what I was told when I called in to ask questions about the food and the menu before we arrived, but that was not the time or the atmosphere when we arrived, and I would have felt just a bit awkward (even though we could have ignored everyone else) being the only group of people sitting while everyone else was in line waiting to take their food 'to go'.

Also it was me and my children's first time visiting this place and I did not understand how the flow of things worked (in getting our meals), so initially I was placing my order thinking that we would get 'a little bit of this, and a little bit of that' - not realizing that some things came as a full entree with sides. I caught on as we were going along, but not before the third meal was made, so I explained that it was my first time there and asked if we could change the third meal. The man making my plate (who actually resembled who I believe may be the owner, or the face of the establishment) did indeed oblige my request, but not before inhaling a noticeable deep breath and making a disgruntled face about it which did not make me feel comfortable at all

I could have left, but I didn't want to spoil the evening for my daughters.

To the original Big Daddy's, I apologize for not having that third order straight and asking you to make a new plate, but I was a first-timer - I'm trying to catch on to how things were going as we were going along. I understand you and I'm sorry. I get it - These plates ain't cheap... for either of us actually and so, I do understand you on your end - please try to understand me as a 'first-timer' on mine - I ain't know how it went, my bad I'm catching on as the plates are being made, but I need that last plate to be right because I'm about to pay you $20 for it. Please understand me.

Remember that everyone you serve is not a regular, and try to exercise a little bit more patience for the newcomers that we will want to revisit your...

As a former health inspector, I am completely disgusted with this restaurant. I was at the auto parts store next door and a homeless person asked me for help with food. I was right next door and had never eaten at this restaurant, so I went inside and ordered us both a meal. I noticed how unsanitary this restaurant was. It saddens me even more to know that as a black owned business this business has no conscious or duty to uphold presentation, food quality or sanitation to its customers who are typically from poverty. The very same customers who got you to where you are today. The food was not fresh at all and not stored at appropriate temperatures. I believe this is because the food has been out longer than it should be and the heat from the appropriate temperature the food was supposed to be stored at would make it visibly obvious. Food was lukewarm immediately after being prepared. The chicken literally had feathers on it and the quality of the actual chicken would indicate that the fried chicken had to be made at the minimum of two hours prior to my order. The rice had hair in it, but the rice grains were also not equally cooked. Grains of yellow rice were found in my white rice and that would suggest that the same serving utensil had been used for both products. The mac and cheese had a few hardened shells, being that it is not baked mac and cheese this would also prove the fact and suggest that the dish had been sitting for a few hours. Oddly I noticed a plethora of security cameras behind the counter, but no clean cooler glass. I witnessed employees touch multiple objects, body areas and their faces without changing clothes or washing hands and proceeded to continue their work duties. I will be submitting a complaint to OSHA along with a complaint to the health department. In no way is this an official report of the health department or of any other organization. This is simply my opinion based on the experience I had visiting this establishment and my prior...