Starbucks — Restaurant in Gilbert

This is the worst Starbucks location I’ve ever been to, honestly. Some of the workers are friendly, but many are not. I’ve ordered here several times and every single time something has been made wrong. I don’t know if they just aren’t trained well, don’t know the menu, or aren’t paying attention, but they just never get it right. And I’m not talking about complicated orders either. I once ordered a seasonal menu item exactly the way it is on their menu board and they gave me something completely different. They remade it after I told them it was the wrong drink, I repeated what I ordered, and the new drink she made was still wrong. I’ve worked in the service industry a long time and I always give lots of chances because people have off days, but after 5-6 incorrect orders, I think it’s safe to say that this location is just not good. Especially as someone who needs dairy free, I just...

You know I love Starbucks but I just can’t justify the rudeness. Beyond unbelievable. I believe the cashiers name was Rachel Raquel something like that.But I will say she is very impatient and snappy. I don’t appreciate that when I’m coming asking questions about the drinks, that I AM PAYING FOR, and all I wanted was an understanding of what’s in different drinks. I just wanted to try something new instead of my normal order. That girl needs to learn customer service or don’t work in and atmosphere like this!!! Like I said before her rudeness...

The staff here is so friendly for having to deal with so many people in a day/shift. To always keep a smile on their face and deliver a great experience is something alot of places seem to miss.

The crew here even remembers my order and is already entering in the computer when they see me walk in! I’m always the bacon Gouda, Trenta strawberry açaí with lemonade and no berries with a pumpkin loaf not warmed up year round kinda person lol!

I genuinely...