Starbucks — Restaurant in Gilbert

it was empty. i was the only customer and there were 2 employees . i ordered a sugar free vanilla and got caramel drizzle . and when i said “i can see the caramel this isn’t my drink” i was told that’s what i ordered a sugar free vanilla + caramel drizzle drink. the word caramel never came out of my mouth my husband was standing right next to me and can confirm. he never offered to remake my drink or anything . i had to take it to customer service to get a refund . go elsewhere employees name was braeden it’s on the receipt! he also put both sugar free vanilla and sugared vanilla in my drink according to the receipt along with caramel drizzle . starbucks give away free diabetic comas with...

First, how do you run out of venti cups?? Never heard of a coffee shop running out of cups. Second, when a customer asks you to make sure the drink is stirred, and the response is "absolutely," it would be nice to make sure the drink is actually stirred. I won't ask twice and there's a reason, the drinks suck when not stirred. I don't understand how this is such a difficult concept for people at Starbucks to understand. Just another location I won't...

They took over 5 minutes to take my order (1 drink) than they took over 15 to make my one drink. I also ordered a extra shot of expresso and i only got 2.5 (normally comes with 3). I watched as she failed to place a shot glass under the dispenser. I go to multiple different locations and will never go back to this one. They were under staffed 3 people running drive thru, front counter and making all the drinks. Manager never once...