Every time I have gone here is followed by a thought of "why didn't I just go to Safeway?" They are fairly priced, but every time I have gone they NEVER have more than maybe 20 cake donuts (didn't know at multiple times during the day you let your business run out of donuts..) They rarely have raised donuts.. ok lets just say they don't keep their inventory up, ever. The service.. oh god.. I went in the other day and saw.. once again no donuts.. I saw the guy in the back was actually cooking some up, I wasn't in a hurry so I told the lady I was going to have a cup of coffee and just wait cause I was in no hurry. I fix up my cup and sit down, immediately a different lady asked what else I wanted I told her "oh a couple maple bars, a cinnamon twist, a couple chocolate raised, and a cream filled, the guy is making some and I'm fine with waiting I'm in no hurry." She proceeds to tell me that: no I have to just pick from what they had.. I told her "no really I'll just wait I'm in no hurry" so she starts putting random donuts in the box I tell her I don't want those, she ignores me. The original lady come back with a few fresh maple and chocolate donuts and puts them in my box the other rude lady scoffs and looks at me like I'm insulting her! Now this may be an isolated occurrence or two.. but really.. why has this employee not been corrected or fired? If I acted like this at my job I would be let go. Yeah...
Ā Ā Ā Read moreI honestly have no problem with the product, although it looks like some other people have. The problem i have is with the night time employee, which it look like other people do as well. First, he NEVER WASHES HIS HANDS. I've seen him rinse his hands off one time. Second, he straight up STEALS MONEY. I don't take writing that lightly. Check this out: 6/22/17 @ 1:32am, i select my doughnuts, he bags them, he tells me its 5$. I give him a 5$ bill, and he turns around and sets it on the counter behind him. He doesn't type on the cash register, or even pretend to. I get in my car and sit for a second to see what he does. Takes the money off the counter and pockets it.
Another way he does it, if you are paying cash, is he will ask if you need a receipt. which almost always I've said "no". He will then either leave the cash on the register, wait until you leave and then grab it. Or he will put it in the register, wait until you leave and then pull it out.
I promise i am not making this up, if this location has security cameras that stores footage, look at the time i wrote up above and you will see everything i just described. I have looked for any sort of "corporate" number or email to try to tell someone about this, but it only directs me here.
The next time you go into this place super late at night, you are paying cash, and this guy is working...watch what he does with the cash...
Ā Ā Ā Read moreWe spent over $50.00 there and it was as if she was going out of her way when we ordered and asked for some extra napkins plus we were the only customers there at that time . We decided to eat there and I have to say the place could use a good cleaning inside . From window blinds to walls and the ceiling not impress with this place one bit . I understand things can be busy but this is from more than one day of accumulation ... Very small selection of doughnuts at that time and went I asked to get a certain doughnut she ignored my request and grabbed the closest one to her yet not even near the one I asked for . I really hate to leave a review this bad but the whole experience was less than acceptable. From the cleanliness of the facility to the friendliness of the employee .š¤Ø
I do understand the time that we arrived was about 2:00 p.m. on a Sunday which I'm sure affects the selection of donuts but the the rest is not cool . I remember growing up some of the fondest memories I had was going to the donut shop with my dad or grandfather they would have coffee and donuts but this was not a good memory hopefully they change things in turn it around but at this moment I will not return with children,...
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