Marco's Pizza — Restaurant in Glen Allen

My experience with this location has always been positive never had any problems until lastnight when I asked the why my pizza wasn't ready after the store app had prompted me to pick my pizza up its ready some young lady came from the back with a attitude totally unprofessional refused me service after a small conversation and then threatened to to call the police on me because my pizza wasn't ready the worst part was when I was leaving in front of other customers she was still yelling she was going to call the police when I was in my car.I love you're pizza but I will not tolerate disrespect I will be taking business elsewhere and I will advise all my friends and family to do the same thing life...

Ordered 2 whole pizzas. Ate the first one on the first night. Upon eating the second one the next night, we discovered a piece of hair baked into the pizza. When I called and spoke to the manager Beth, she told me her system would not allow her to do refunds on previous day’s items and offered a credit. I told her there is no need for a credit because I will not be going back to reorder. I asked Beth for a number to the corporate office which did not work. I found corporate’s correct phone number and will be calling them Monday. It looks like someone else had an issue with hair in their food also. I would avoid...

Today was not a good Marcos and Me day...my order was incorrect twice. Mondays are my longest work day and this was supposed to be easy dinner. I'm totally bummed out. Whomever is making your pizza's needs to take a minute and slow down for the details. It was especially disappointing to call and share the details of the order and it was still sent back wrong. I always get white sauce and feta, and those are the two things I did not get tonight. Big Rob, I miss you, my pizza's were always correct when you were around. I know this is incredibly cliche, but...