Taco Bell — Restaurant in Glendora

I went there this evening. I was the only one in drive thru line so there was no reason to hurry. When I was handed my sealed order I was assured everything was inside. I drove home and opened the bag only to find my order incomplete. I drove back and entered the store to let the employee know my order was incomplete. I repeated the order for them and they had the nerve to ask if I paid for what was missing. Is it a common experience for customers to make 2 trips within 10 minutes to your store to collect things they didn’t pay for or make an attempt to get something for free? I then watched other orders get filled before mine was bothered to be done. (Keep in mind the other part of my order was at home getting cold.) I was finally handed the rest of my order that I had paid for on the first trip and told to have a nice evening. A nice gesture but how about an apology for my inconvenience? How about adding something extra to the bag for the inconvenience your employees caused? You failure to provide a simple apology and your poor choice to treat me as if I was trying to get something for free is clearly an example of poor customer...

So I went through the drive Thru orderd and got to the window and told the guy to use the card that the cashier didn't give me back from 2 days before that I verified was there I didn't pick it up because I wasn't feeling good I was exhausted and the next day had Dr's appointments just to get that our the way so the little young kid told me to park in the front so I did he came out with a different card asked me my name which I told him along with the description at the window so he went in I and then i went in he then told me it's not here and kept telling me non of them were there they don't know where it is I said you didn't have to be there to look for it it was verified it was here I then asked to speak to the manager who came out rudely rasing her voice how can I help you so I raised mine because she heard to how thing standing 5 ft away so she called the cops make long story short why could they just not do for me what they did for the police who was kind with me and got my card for now I'm banned from that taco bell that I'm pretty much a regular all that problems for a rude...

I want to preface this by saying I am ordinarily a very polite person. I ordered 2 chicken tacos and 2 nacho bell grandes. I wasn't given 1 of the nachos and after handing the bag back, I noticed cheese on my hands and clothes. Staff gave me the bag back with cheese all over it. Upon my arrival home, my husband unwrapped his taco which fell to the floor dt not being wrapped properly. I opened my nachos and all it was, was a bunch of slop and broken chips. Normally I would let it go. I drove all the way back and showed staff the nachos and asked them what they were going to do to fix it. They nastily replaced the nachos and when I said I would never patronize the store again, staff made a very snarky comment. I wish we could go back to 80's Taco Bell. Back to a time when the food...