We were looking for a restaurant near the water and came across Seaport Grille. Read the reviews and thought it would be a good restaurant to try.

The moment we stepped into the restaurant, the vibe seemed off. The two hostess were gossiping about other staff, on their personal cell phones the entire time and told us the wait would not be long as they were just wiping off a table for us. We waited 20 mins. When asking again how long the wait would be, the hostess said not long, they are wiping down a table and they are short staffed. Even though the wait to “wipe down a table” was long, we understood and also could relate as we were once servers at a restaurant. The gossip continued as a server came to the hostess and complained about being seated more guests and didn’t want to take them (we visited on a Sunday evening). Completely unprofessional.

Our server was very rude. Asked to order a mocktail that had a star next to it, meaning, this cocktail can be ordered as a mocktail. After ordering my non-alcoholic drink, the waiter said he was unsure the bartender could make my drink without alcohol because it “takes more time” to do so. Not exactly sure what that means and the menu specifically states they can make these drinks? I explained to the waiter I cannot have any alcohol as I am nursing my son. The waiter understood and said he will TRY to see if they can do a mocktail. My drink was dropped off at the table and much to my surprise, they were able to make it! I took a few sips of the drink and tasted champagne. I was able to flag down the waiter and asked politely again if there was any alcohol in this drink and I thought I tasted champagne. The waiter then said he was 1000% sure there was no alcohol in the drink but then said he COULD check with the bartender but repeated he was 1000% sure. I did not want to be complicated or rude so I just let it go and gave the drink to my friend. No options were offered to me- if you do not want to serve mocktails then the menu needs to be altered.

Dinner was served and was pretty good. I personally did not care for the lobster pie as it consisted of an overwhelming amount of breadcrumbs which in turn soaked up the sherry cream sauce that was in this dish. The crab cakes were delicious, however, and also their Caesar salad.

During dinner, an employee slipped on the floor and loudly yelled out a curse word starting with the letter F, right next to a table of 5-6 women, with no apology issued.

We asleep for our check and the waiter responded, “yeah, I’ll get the check” with almost a know it all attitude. When signing the check, we decided to put the tip on the card instead of paying in cash, and placed three lines through “cash” for the tip amount and placing the dollar amount next to where it was crossed off. When leaving the restaurant and about to get to our car, we hear someone trying to get our attention. It was our waiter, asking if we made a mistake by not leaving a cash tip? To our very surprise, we stopped dead in our tracks and said we wanted to leave a cash tip but then changed our minds and did a tip on the card, as this is what was reflected on the receipt. The waiter then said “oh ok, I was not sure if someone took the cash tip or not”. We were STUNNED. We were both so very insulated by what the waiter accused us of in that moment and no apology was given.

To say our experience was unpleasant is a complete understatement. We truly thought we were on a reality show for restaurants that have poor service or something; it was so unreal! We should have not continued after our first encounter with the hostess and waiting 30 mins total for a busser to “wipe off our table”.