Subway — Restaurant in Goddard

I'm very disappointed with my experience here. It's been about 6-8 months since I've visited a Subway. It's been awhile because I started to realize that it was costing me just as much as a sit down restaurant. I finally decided that I would give it another shot and visited the location in Goddard. I decided to go through the drive through, as I needed to get to an event. I pulled up and placed my order on their digital order machine. Pulled up.. Instead of being greeted, I was told "did you press the pay at the window option?". To which my reply was, "I believe so".. She then advised me that I needed to back up and press the pay at the window option. I was frustrated by this, but at least no one was behind me in line. As I back up in the awkward drive, I make it to the digital machine to see that I would have to replace my whole order. At this point, I pull back to the window to let them know. As they look over at me, they ignore me. I just pulled away. I guess I'll give it another try in a...

If zero stars were an option, I'd choose that. I've been there 4 times and each time they have messed up my order. The first time I ordered a deluxe foot long roast beef sandwich which is supposed to come with 50% more roast beef but they left off the extra meat. The total came to $18.42 so I gave them $20.02. They gave me $1.39 in change which was incorrect but wasn't a big deal. I just didn't want the pennies so I told them the change should be $1.60. The next two times I ordered the same thing and they left off the extra meat both times. The last time I ordered the same foot long deluxe roast beef sandwich but got ham and it was missing most of the veggies. The are great at charging you for the deluxe sandwich but never include the extra meat. Worst managed Subway I've ever been to and won't...

I hate to be that person but the store in Goddard, KS is just terrible. I’ve used the drive thru several times and each time my wait is well over 30 minutes. So I don’t think I’ll be coming back. In fact, I’ve been sitting here for 37 minutes and still waiting. The kid behind the counter is literally taking orders as people are walking in while I’ve been out here waiting. Finally, some lady comes from nowhere and is working on an order, which is hopefully mine. If I hadn’t of already paid I would’ve left a long time ago. This is so ridiculous. They need better management or training. The kid just laughed and said, “I’ll try to get that out to you as fast as...