Baskin-Robbins — Restaurant in Goodyear

If I could give this place 0 stars I would. My wife and I went in tonight at 8:00 to get 2 pre packaged tubs. There were 2 other customers in the store and my wife and I waited for more than 5 minutes to be checked out without even being acknowledged that we were waiting. They continued to give samples to the other customers instead of just coming to assist us which would only take 2 minutes. Then when one of the girls finally came up to the register she tells me "one second please" and proceeds to check out another customer. I left the containers on the counter near the register and told her I changed my mind to which she replied with "okay! thanks for coming in!". I had no interaction with either of them up until this point so I'm not sure what the issue was. Don't bother coming here just to be treated like you're invisible and not a paying customer.

If we needed to wait in line to purchase pre-packaged items then it should have been communicated at any point prior to the interaction and not be completely ignored. The store was empty except for 3 groups of 2 and this felt horrible to be ignored as if I had given any...

I ordered a custom Cars birthday cake for my two-year-old boy. Upon picking it up, everything looked delicious, but the cake decorator misspelled my son‘s name 🤦‍♂️I even put in the notes to not do so and it still happened. The two girls at the front didn’t decorate the cake and had nothing to do with it, but they went above and beyond to make it right and flash froze the cake to peel off the misspelling. Jocelyn went ahead and gave it a valiant effort, though nervous, and not sure if she could do it, boy oh boy she did it. It looked perfect and she made it right. Thank you guys. The cake was delicious. My son had a great...

This location is way better than the Dunkin Donuts/Baskin Robbins on Estrella Pkwy which is actually closer to my house but I prefer this location. It's clean, friendly staff and the custom cakes have all turned out so good and cost about what you'd expect for a custom cake, I didn't feel it was over priced for what I got. It's a little hard to find but if you just drive to the Ah-Hai Sushi place you can't miss it, would definitely recommend...