Broken Drum Bar & Grill — Restaurant in Grand Forks

This used to be a favorite place to come for a beer, but the service has become very hit or miss. I came in on a Monday night, 6 people in the bar. I sat at the bar, waited until the bartender finished talking to a customer. Then watched her check her phone for 3-4 minutes. Then she helped another customer, I was about to leave when she finally came over. It was then that I realized there were 2 bartenders working, the other was just sitting at the bar visiting. Love this bar, hate how much customer service has...

Food & service are the main reasons we come here. It's the only place in town that serves a Monty Cristo & it's so good. Their fried pickles are a top contender in the area for sure.

Service is great, you have bartenders checking in often enough where you don't feel overwhelmed by them, or flagging one down is easy if you need them.

Atmosphere is fitting for a local dive bar. It's simple but still cozy. Plenty of seating indoors & a patio...

I didn't stay long as it took forever to get a drink. There was one bartender behind the bar and someone who kept going behind the bar but not helping. I assume the extra person was kitchen staff. The bartender didn't look all way down the bar very often so people had to wait for her to finally notice them. There was not a lot of hustle and lots of phone usage.

I miss the way this place was 10 years ago. I...