Grama Butterwick's Restaurant — Restaurant in Grand Forks

Genuinely the best breakfast experience I've had in this town in the 8 months I've been here. Everything reminds me alot of home and the staff is very kind and the atmosphere is great, it's like a nice little foot note in time, the coffee reminds me of earlier experiences I've had when I enjoyed it, drank a whole pot. I think the stuffing and gravy/chicken fried steak is already some of my favorite food I've ever consumed, the stuffing was absolutely perfect, not a single thing wrong, it was more than perfect, there was a doll-up of some butter on top, it made it all the more perfect. Hash browns and green beans were great sides with great flavor and texture, the toast was also really great, perfect toasting and a buttery flavor that was really good and not overwhelming. I had some absolutely amazing Chicken Fajita soup i belive it was called there, little different than some others I've had but just as great and came with 4 of these amazing saltines I've never seen before but really liked. 13/10 absolutely great place.

Edit: I wanted to include I am also from the south, and this breakfast reminded me of a genuine southern diner experience, if I want my food over seasoned I'll go to I hop. Hash browns don't need much more than butter and salt and a good cook. Just because your southern don't mean your country, and this breakfast was much like many I had a younger man in the deep Texas south. This is good food, made by good...

Undercooked food at a surprising price. My wife and I got the chicken strip basket and a club sandwich and the total came out to almost $38! That's before the tip, which puts you closer to $50!

The chicken strip basket consists of 3 small chicken strips (each like 2 Mcnuggets combined), a small handful of crinkle cut fries, toast, and coleslaw. The fries were crazy undercooked, not a hint of any browning and not anywhere close to crisp. I could say the same about the chicken strips. It seems they have a problem with under-cooking things in the fryer?

My wife enjoyed the club, although her fries were also far from crispy and brown.

The one positive I'll say is that our server was friendly and prompt, so it doesn't seem like they've got issues there.

I was quite underwhelmed by the food and pretty surprised by the price for what we got. I think one visit was...

Couldn't even place a pickup order at 10am on a weekend. They told me to "hang on" and waited five minutes for me to hang up and then would hang up on me every time I called. Could not even order here which is a shame! Next thing the owner will be on here all "I have the best waitstaff in town" okay well then why can't they take my order..?

Edit: I appreciate the reply and have adjusted my review from 1 🌟 based on the food I did order that day. Based on future orders I will adjust likewise(there will be at least one more), the staff was indeed very curtious when I was in-store and I really appreciated their awareness of the situation, the concern to call me back-eventually, the kindness and care, so I was generous myself and look forward to what the owner is saying. That 5 star experience. Which we are losing in...