Sonic Drive-In — Restaurant in Grand Island

This is the sonic closest to our house, so when my hubs is in a hurry, he sometimes has me grab him some burgers here. This is even though it looks like it’s poorly maintained, with an obvious hole in the weather stripping of the drive up window, and several lanes that no longer have speakers, usually with orange traffic cones in the lanes, to prevent people from pulling into them. More than once, we haven’t received what we ordered, once we got home and looked in the bag, and often it’s cold. Tonight, I ordered his usual, very specifically, and when the cashier gave me the total, it was too small an amount, so I knew she hadn’t keyed in the order correctly. My hubs reminded me that this has happened in the past, and she probably got it incorrect, so we need to be sure she knows what we ordered. When I got to the window, I explained she must’ve made an error because that total was not enough for what I ordered. She then charged me the correct amount and acknowledged her mistake. This was after I sat waiting at the window while she finished a conversation with a coworker that was clearly not about business. She then resumed her chat, animatedly so, while we waited another five minutes for our order of three burgers, with no special order, straight off the Carhop Classics menu. We got home and once again, the order was incorrect, and it was cold. The drive to our house is less than three minutes, and at 7 pm on a Tuesday night, there was very little traffic to negotiate. Sadly, this is a chronic problem at this location and indicates that management is absent. Go to the sonic on the other side of town, because it is a tad bit quicker and less likely to get your order wrong. Although for us, the longer drive may still get us cold burgers. Luckily, there’s a brand new McD moving in right next door...

Last night was. The worst service and food i have ever had they messed up my order so i asked them to redo it 30 minuts later i still had no food and when i went to go talk to the manager he really did not Care or try to fix the situation when i finely pusshed him to actually fix it he made it him self and did not even put cheese on my Chile. Cheese coney i. Was so frustrated i gave up they did not care about there jobs or customers last night not even the manager so i am going to call corporate and fix this situation and have the manager of last night fired for not doing his job or caring not to mentioned it was the worst food i. Had ever had from sonic it was. Absolutely horrible and i never say that i love Sonic's but stay as far as you can from this one please lets hope they step up...

Early morning stopped to pick up a breakfast burrito or a croissant however, I drove through the drive-through drive-through waited approximately about a minute then the guy came on Speaker and told me to hold on bud my name isn't Bud . I decided to give Wendy's a try. Did not get any food, I don't speak for others, but I won't be talked to in that manner I've always liked sonic we had good food, but I'm not sure if this one follows the same procedure others. I wait here on occasion quick supper for a meal hamburger supersonic burger and I've noticed every time they do they serve french fries do not get ketchup. Don't recommend this place if you're looking for a quick meal with the rude behavior and the lack of ketchup, they don't have negative stars on this thing so I...