The Human Bean — Restaurant in Grand Junction

I'm not sure if the computer generates these responses, or if the owner just doesn’t take the time to actually put some effort into responding to these reviews. As a good barista knows, a latte does have a layer of foam. I told the barista "may I please have a layer of foam on my latte?" He said "so you want a cappuccino?" I don't seem to have any luck when it comes to The Human Bean, they just can't seem to make it correctly. Anyway just trying to get the message across to the owner.

Both espresso drinks contain espresso and two additional ingredients: steamed milk and foamed milk. Before we dive into the details, the key differences are:

A traditional cappuccino has an even distribution of espresso, steamed milk, and foamed milk. A latte has more steamed milk and a light layer of foam. A cappuccino is distinctly layered, while in a latte the espresso and steamed milk are...

This is NOT the human bean that I'm used to at all! I'm from the PNW and very familiar with this chain. I've tried both locations here in grand junction repeatedly and still have not had my drink made properly. I get a 16-oz triple shot vanilla latte with oatmilk. It's not difficult. I cannot for the life of me understand how both locations are not able (or just don't care to) make decent basic drinks. The staff is friendly, that's nice. (Last time they gave me hot water instead of the extra shot i paid for, not cool!) Edit: Dear Owner, I appreciate & respect your...

Only complaint I have is I order the Java Chip frequently, found out it has two shots of caffeine or whatever it is you put in there, so I try to order with just one. And order with almond milk every time as well. There are times when my drink is white and other times it's brown? Other times it seems to have more caffeine, other times it doesn't. So really every time I get that drink, I order it the same way, but it comes out different. It's not consistent. -Spicy Jalapeno Biscuit is just amazing- Also, I have no idea how...