BC Pizza of Eastown — Restaurant in Grand Rapids

Update.... Management reached out and wanted to use the interaction as a learning lesson.

For what ever reason when i originally searched bc pizza grand rapids i actually called the lake Michigan drive location, so that response was from them not bc pizza of east town.

After stewing for a bit thats when i came across fb and got to this actual locations page.

Manager did say after my purchase incident with not receiving the discount even though it showed, they did look at other peoples purchases and for some reason i was the only fluke.

He did apologize that with the grand opening it was quite chaotic but offered to make it right and use this as a learning experience.

Overall, i will continue to go out of my way to order pizza and burritos from this location.

Original review .... Unfortunately im gonna have to give 3 stars.

I ordered on the grand opening celebration so i know the were busy but its the response i got for the mess up

The cheese bread didnt come with any pizza sauce.

While i was there the guy asked the back if there was sauce in the bag, hes like yup.

No there was no sauce, also they almost gave my burrito to someone else luckily she said, i didn't order one.

I failed to check for sauce as the guy in back said yup.

I get home, no sauce. I called cuz man, i need to dip my cheese bread in pizza sauce.

The response was, sorry about that were super busy. I was ok, but i need my sauce his response was, ok is that all? I guess.

So no offering to make it right. No nothing.

This also compiles with the fact the 50 percent off promo didnt correctly work, which i didnt notice until looking at the receipt.

It showed the 50 percent off but didnt actually take it off

Now on to the actual food

Pickle pizza and the mac and cheese pizza was delicious.

I also got the all meat but i didnt try it but the family loved it

The wet burrito is also...

Awesome food! They have slices all day long. They even offer their monthly feature for slices. This month's is the Philly Cheesesteak and it is out of this world good. Staff is very friendly and informative. Unfortunately this location does not have a Buffet like others do, but they do run a 2 slice and a drink...

Even better than I remember from other BC's. Pizza is amazing. Check out their great deals going on! They mastered a pizza with broccoli on it. Feels wrong, but it works amazing and is one of my favorite specialty pizzas around. Excuse the missing slice from...