The Mitten Brewing Company — Restaurant in Grand Rapids

A family member from the area brought us here in 2017 for beer flights and pizza while we were on vacation. My husband and I have fantasized about the pizza flight we had that night ever since. It’s the holy grail of pizza experiences.

We came back in town this summer for a wedding and it happened to be my birthday. I had such a great experience the last time I wanted to come back to celebrate.

I texted my brother (he came with us last time and also still raves about it). He replied back that he has serious FOMO since he’s not here with us this time.

You know when you think about something for so long that you oversell it? This was absolutely as good as we’d remembered—maybe better.

Pizza was perfectly cooked. My favorite now (and back then) was the Mac Daddy. Close second was Curse of the Goat. My husband said his “favorite pizza of all time” was the Westerdog.

Service was impeccable. Pizza was incredible. I had the raspberry cider and my daughter had the non-alcoholic white peach. Both were great. Loved the crispy pizza knots.

Here’s to another who-knows-how-many years of dreaming about how good the pizza flight was at The Mitten. Makes me wish I lived here. This time we bought merch to commemorate the occasion. Solid birthday lunch. I’ll be talking about this for a long time. Do yourself a...

Edit Chris was at the host desk when I returned the day after (today) to pickup a carryout pizza order to take back home to the East side of the state. He directly and promptly addressed my complaint with the most gracious of ways. I could not be happier, and in no way was my experience last night a normal one, it was an isolated incident. It was a one-off day and will be corrected, as I was assured. I had a response within an hour of my review, and it was fully rectified. The Mitten IS a great establishment with phenomenal dishes (especially pizzas, and a menu with PLENTY of options!) Thank you both for listening, compensating and understanding my concern. I am overly pleased and humbled by your responses and actions. THANK YOU.

Huge wait on a Tuesday. The pizza was amazing, but Roz was our waitress who was terrible. We saw her once to take our order and to bring the bill. The young man at the host desk checked on us and was so polite and personable. Everywhere we went afterward (Vivant, Longroad and Eastern Kille )had amazing bartenders and staff that actually were engaging, fun, helpful and bright. Maybe just a bad day for her, but man, what a disappointment. We would have stayed longer, given how long we waited for a table for 2 but not with that bad attitude and...

Extremely let down by the service. I ordered a pizza and it turned out to be unexpectedly spicy. It was very clear that I wasn't happy with the outcome, and the waitress did not care to try and make my experience better. When I mentioned the pizza was too spicy for me, I received a response of "oh, okay." When I asked to get a new pizza to go since I was still very hungry and had a stomach from the spice, the waitress responded with "sure." I have been a waitress before and making recommendations and coming up with solutions is part of being a waitress and ensuring a positive customer experience. Also, I waitressed at a pizzeria and we did not charge for pizzas that did not meet the customers needs and wants. Feeling very angry I left paying for 2 pizzas when I could only eat one. If your looking for a fantastic pizza place, I would highly recommend Brick Road Pizza. They offer great vegan options and have a wonderful staff.... just tried the second pizza I ordered and I think it's important to note that it was nothing special...I have had much better Margarita pizzas. I could have replicated the pizza in a toaster oven because it lacked so much flavor. This place was honestly a waste of time and money. Very disappointed considering it's...