Arby's — Restaurant in Granite City

Black Cashier with long braids was Beyond rude. I went in for lunch cashier didn’t acknowledge me for about 3min as she stood with her back turned talking and prepping bags she turned and looked at me 3times before even saying a word. Finally she comes to the register and says “What can I get for you?” No, hi, how was your day? Sorry for the wait. How can I help You? just literally no customer service at all. I started to tell her what I would like to order and I asked her if I could please get my food fresh, before I could continue what I was saying she cut me off and started to yell to the cook “MAKE EVERYTHING FRESH I NEED THIS AN THAT JUST MAKE IT ALL FRESH” exactly in that order. she turns back to me and say is that all she did not ask me what drink I wanted. She slammed my cup on the counter and walked away as if she was upset because I asked for my food to be cooked fresh . She Did not hand me my receipt. I asked her was I supposed to grab my own receipt or could she hand me my receipt she proceeds to say you can grab it and walked away . at this point. I’m beyond upset I give nothing but respect to the workers anytime I’m in Arby’s and to be treated like this...

Thank you for acknowledging front line even though it's late.

Also,

I appreciate the hospitality. Nice job.

Updated Trying to get a hold of Sierra even though she lied and told me there wasn't an investigation done on me, when I know there was.

Is she still employed there?

Wanted to say hello.

Noticed Jesus no longer works there. Nate is now a shift leader. Is Heather still the store manager? Tationa the 2nd, no longer works there I do know, had went to Collinsville Taco Bell. Paul retied but never could decide if he was going to do truck or not. Sucks him and his wife got a divorce. She was a sweet lady. Hopefully they can maintain a friendship although that's very hard to do after being together for so...

I want to share my experience coming to your store at 09/25 2;43 the lady who waited on me was so pleasant she was multitasking with different orders. You manager was yelling at her to clock out. The nice lady ride was waiting for her and she was willing to finish the orders. The lady clocked out and your manager forced her to work. That’s absolutely against the law I was horrified how she treated her. I’m originally from GC but could not believe how she talked her like a stray dog. Unbelievable absolutely appalled. The reason I gave a one do you can read it. Your manager was also 20 minutes late coming to work check out the footage . I m the blonde who...