The Well Restaurant + Bar — Restaurant in Great Barrington

We arrived (the wife & I) I walked in and went to the hostess station which was through the dining area just before the bar. I could see it was full so I asked the nice woman if I could put my name & # to get a call when a table opened. She replied “absolutely” I gave her the info and was told it would be about 15 or 20 min. After about 30 min we went back to the restaurant to see or something like that. I walked in and immediately noticed a gentleman at a table that wasn’t there before us but maybe he had reservations. I was standing at the hostess station and the help would walk by as if I was a lamp post. So I took the hint and waited outside the door. By the way the entrance way leads directly to dining area so if you wait inside you will be literally leaning over a patron trying to eat. So we waited outside. While we were standing there we could see through the window tables opening up. Customers started passing by us and my wife said “check it out I think they are gonna seat them” so I went in and literally heard the staff ask hi! Welcome how many? Oh great sit right here then again til finally I had to cut off the next guests and said politely “I thought we were gonna get a call?” The Woman looked at me with disgust and said oh I’m so sorry here’s a seat for you 2. Then our waitress came over giving me dirty looks and making me feel bad cuz they had it in their mind I was a jerk or something. Although I will say our waitress was good and I appreciate that but you could tell she had a dislike when she first came over thinking I would be a difficult customer but that eased when she realized everything was good as far as she was concerned. We left a 25% tip and departed.

If the restaurant asks for a name and # why not call? This wasn’t unique to us because we heard another patron asking the same question waiting near us.

The restaurant needs to do something for folks waiting. When we were eating patrons were lined up down the middle while customers are to the left and right inched...

Food quality / price (value) rating 10. This place is a little bit tricky to find, but it is there! It's below sidewalk level and down a set of stairs, and definitely worth looking for! The owner, Jonathan, typically in attendance, has committed his considerable energy to preparing and serving top quality dishes. One long lost pleasure I enjoyed was HOME-MADE onion rings - sliced sweet Spanish onions dipped in house made batter and fried to perfection. I'd almost forgotten what real food tastes like! No pre-prepared plastic bagged frozen crap here! (I would, however, recommend eating all your onion rings while they're fresh, as they don't reheat well.) They offer a pub/tavern style menu, a full bar, and a limited but well chosen draught beer list I had lunch here while sitting at their ten seat bar, a Blackened Chicken sandwich (with the aforementioned onion rings) and everything was prepared and presented very nicely. The chicken was moist and spicy and cooked properly, where typically most chefs believe that "blackened" means "burnt". The service was great as were the prices. It was a pleasure finding a good restaurant in Great Barrington, a city known for its shortage of eating establishments. They have a very nice sidewalk table area that allows diners to enjoy the beauty of the Victorian style Main Street, which is very walkable and one should plan to take a stroll while here. I look very forward...

Let me start by saying It’s a cute place with nice atmosphere. I went tonight for the first time with my fiancé. I really wanted a good steak dinner, so was excited to see a ribeye on the menu for $32. I saw the menu said no substitutions, but I decided to see if I could have mashed potato’s instead of fries with the steak. Typically, steak dinners are served with either mashed or baked potato. I was kind of surprised to see it was served with fish and meatloaf, but not a ribeye steak. The bartender informed me that I could not do mashed potatoes, which I really didn’t understand. I’m not complaining about the food or service, because the bartender was lovely, and all the food going past us looked great! This is more of a suggestion review…people want mashed potatoes with their steak! Unfortunately we left after having a drink and went to ablther local place where I had a delicious prime rib dinner with veggies, mashed potatoes and salad…for a fraction of the cost of the ribeye with fries. It’s unfortunate that our business was lost...